Louis(Liang) Chen
RPO Head Of Delivery/Client Services
Tokyo,13
Summary
18 years’ International Corporate experience, Fluent English and Japanese, Native Mandarin. Strong knowledge of Japan Recruiting Industry with 6 years management experiences for multinational team in RPO business.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
Work History
Head of Delivery/Project Manager, Client Services
En World Japan K.K.
09.2019 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Active account management for better client relationship through regular meetings and quarterly business review per requests
- People management with a team of on-site RPO members and project managers through regular one on one, bi-annual appraisal enabling success of growth with individuals
Senior Onsite Recruiter
En World Japan K.K
07.2018 - 09.2019
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates.
- Developed strong relationships with hiring managers to better understand their staffing needs and identify top talent.
- Negotiated salary offers with selected candidates while maintaining budget requirements.
- Coordinated interview schedules between candidates and hiring managers, ensuring minimal disruption to daily operations.
- In charge of Presales positions across multiple brands within Dell such as EMC, Dell, RSA and Boomi.
- On-site Project Management for all the assigned RPO members.
APAC Talente Acquisition
Expedia Group
04.2018 - 06.2018
- In charge of Japan and Korea Hires
- End to end Talent Acquisition process management
- Direct Scouting by utilizing multiple channels such as BizReach, LinkedIn and various local job board
- Hiring Process enhancement
HR Recruitment Executive
Cognizant Japan K.K.
05.2016 - 03.2018
- In Charge of the hiring of Life Science Technology domain including full time employees and contractors
- Directly sourcing candidate in IT consulting field via phone, social networks as well as recruitment tools
- Recruitment marketing activity such as job fairs and marketing events to increase Cognizant’s brand awareness as well as successful rate to attract talents on spec
- Managing Recruitment Vendors to fill urgent positions
- Placements include BI Consultants, PV system Consultants, SAP Consultants as well as Senior Support Engineer
- (All Direct sourcing)
- RPO Consultant from May 2016~January 2017 through Manpower Experis Executive then converted in the end of January 2017 as Cognizant Employee
Life-Science Consultant
CDS K.K. (Recruit Holdings)
01.2015 - 03.2016
- Handling multiple clients including Life science, Pharmaceutical IT solutions, CMO, CRO as well as Diagnostics companies
- Actively involved with Retained base searches in healthcare industry
- Met most candidates in healthcare team in 2015, averagely 15 candidates sourced per month
- Achieved target except for the first quarter and top3 biller in May
IT Consultant
Morgan McKinley
09.2014 - 12.2014
- Responsible of doing Business Development via cold calls, social networks as well as internal database to identify new clients in IT fields
- Acting as recruitment contact points for multiple IT companies including Internet Security, Enterprise Telecommunication as well as Gaming
- Marketing promotion responsibilities such as writing articles at weekly basis and organizing events for professionals within IT industry
Executive Search Consultant
East West Consulting K.K
05.2012 - 08.2014
- More than 300 candidates sourced, worked with Medical device and Pharmaceutical clients closely filling Marketing, R&D, Regulatory, Clinical, and Sales positions
- Responsibilities include Account Management, Client Relationship Management and Performance Grading
- Handling end-to-end recruitment of various sectors (Medical Device, Market Research, Pharmaceutical and IT)
- Analyzing the requirements, sourcing/screening the relevant profiles through all the possible channels and networking, head hunting, etc
- Coordinate with Hiring Managers and the job seekers, scheduling and conducting interviews
- Work closely with Hiring Managers to maximize closures of requirements and minimize time to fill for the same
- Active participation in all staffing related activities
- Regular follow up with the respective hiring managers and the candidates
Technical Support Specialist/Instructor/Project Manager
Hewlett Packard
12.2006 - 03.2011
- Responsible for supporting portable technical issues remotely and communicating with North American commercial customers in order to maintain HP's brand loyalty in the field of Notebook Manufacturing
- Responsible for creating and managing cases which related to commercial End Users' notebook issues as well as having been promoted to be mentoring new employees as a qualified mentor, also promoted as North America-Japan project leader to ensure communication between Japan team and North America Team
- Responsible for delivering process training to new hired employees as HP qualified golden instructor
- Won Service Champion and Most productive player, significantly exceed objectives and consistently reflected exceptional performance leadership behaviors as the key performance employee in FY 07, 08,09and10
Education
Bachelor of Arts - English Literature
Chengdu University of Technology
Advanced Japanese Course - undefined
Sentagaya Japanese Institute
Career Synopsis
10, English, Fluent, Japanese, Business, Mandarin, Native, Strong knowledge of Windows/Mac OS and Tools, Network troubleshooting, 5
Education
Chengdu University of Technology, English Literature, Bachelor of Arts, 06/01/06, Sentagaya Japanese Institute, Advanced Japanese Course, 2011
Additional Qualifications
- JLPT1
- HP Certified Instructor
- HP Most Valuable Player
- HP Most Productive Player
- HP Customer Hero
Timeline
Head of Delivery/Project Manager, Client Services
En World Japan K.K.
09.2019 - Current
Senior Onsite Recruiter
En World Japan K.K
07.2018 - 09.2019
APAC Talente Acquisition
Expedia Group
04.2018 - 06.2018
HR Recruitment Executive
Cognizant Japan K.K.
05.2016 - 03.2018
Life-Science Consultant
CDS K.K. (Recruit Holdings)
01.2015 - 03.2016
IT Consultant
Morgan McKinley
09.2014 - 12.2014
Executive Search Consultant
East West Consulting K.K
05.2012 - 08.2014
Technical Support Specialist/Instructor/Project Manager
Hewlett Packard
12.2006 - 03.2011
Advanced Japanese Course - undefined
Sentagaya Japanese Institute
Bachelor of Arts - English Literature
Chengdu University of Technology
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