LOO CHI WERN
SYSTEM ENGINEER
Chiba
Summary
A Malaysian with engineering background, graduated from Japanese national university.
Expert in Digital Transformation(DX) with extensive experience delivering IT solutions across diverse industries in Japan, including Payment, Retail, Department Stores , Communications and Automotive.
Quadrilingual - speaks English, Japanese, Chinese, Malay fluently.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Team Leader
NTT DATA
7 2023 - 7 2024
- Led DX implementation for clients in the Automotive Industry.
- Planned, designed, and deployed IoT monitoring devices and cloud services.
- Managed Proof of Concept (PoC) initiatives to validate and refine IoT monitoring solutions.
- Managed testing team to test and deploy Android and iOS mobile apps.
- Provided advisory on ServiceNow capabilities and supported system migration requirement definition.
Project Leader
NTT DATA
07.2021 - 06.2023
- Spearheaded DX initiatives for Communications Industry clients.
- Advised clients on strategic roadmaps for ServiceNow product implementation to achieve business objectives.
- Directed technical teams in designing, developing, and launching ServiceNow ITSM and ITOM services.
Team Leader
NTT DATA
05.2020 - 06.2021
- Led DX implementation for Automotive Industry clients.
- Supported Scaled Agile Framework (SAFe) practices and SaaS solutions adoption.
- Designed and managed a fleet management system's monitoring and operations.
Project Manager
NTT DATA
03.2017 - 04.2020
- Delivered payment terminal solutions tailored for the department store industry.
- Collaborated with French vendors and clients for successful nationwide deployment across Japan, ensuring compliance with PCIDSS and EMV standards.
System Engineer
NTT DATA
04.2015 - 02.2017
- Developed and delivered payment terminal solutions for Retail Industry clients.
- Collaborated with Taiwanese vendors to enhance payment terminal quality and lifecycle.
- Conducted testing, troubleshooting, and customer support to ensure optimal payment service performance.
President
ASEAN Youth Network in Japan (AYNJ)
03.2014 - 03.2015
- Managed a community of over 10,000 Southeast Asian youth in Japan.
- Led workshops, career fairs, cultural exchanges, and recreation events, promoting leadership and cross-cultural collaboration between ASEAN and Japan youth in Japan.
Education
M.D. - Electrical And Electronics Engineering
Chiba University
Chiba, Japan 04.2013 - 03.2014
Bachelor of Engineering - Electrical And Electronics Engineering
Chiba University
Chiba, Japan 04.2011 - 03.2013
Diploma of Engineering - Electronic Control Engineering
Nara National College of Technology
Nara, Japan 04.2008 - 03.2011
Skills
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Accomplishments
NTT DATA System Integration Division Excellence Award
Awarded for successfully delivering the IoT monitoring services to prevent the accidents of kindergarten children being left behind in the school bus.
Issued by NTT DATA on April 2024
Certification
Google Cloud Certified Professional Cloud Architect
Timeline
Microsoft Power Platform Fundamentals PL900
01-2022
Google Cloud Certified Professional Cloud Architect
07-2021
Project Leader
NTT DATA
07.2021 - 06.2023
Team Leader
NTT DATA
05.2020 - 06.2021
Project Manager
NTT DATA
03.2017 - 04.2020
System Engineer
NTT DATA
04.2015 - 02.2017
President
ASEAN Youth Network in Japan (AYNJ)
03.2014 - 03.2015
M.D. - Electrical And Electronics Engineering
Chiba University
04.2013 - 03.2014
Bachelor of Engineering - Electrical And Electronics Engineering
Chiba University
04.2011 - 03.2013
Diploma of Engineering - Electronic Control Engineering
Nara National College of Technology
04.2008 - 03.2011
Team Leader
NTT DATA
7 2023 - 7 2024
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