Multilingual and service-oriented graduate student pursuing a Master’s in Social Welfare at Osaka Metropolitan University. Experienced in customer service at a drugstore in Osaka, assisting tourists in Mandarin, English, Japanese, and basic Korean. Completed a translation internship at Huaqin Telecom and volunteered with children in Japan and China. Adaptable, culturally sensitive, and passionate about delivering excellent guest experiences in global hospitality and multicultural service environments.
Assisted international customers in Chinese, English, Korean,and Japanese
Managed skincare product sales, achieving 150% of average monthly sales
Maintained inventory, organized shelf displays, and processed payments
- Multilingual: Mandarin (native), Japanese (JLPT N1), English (TOEIC 875), Korean (conversational)- Cross-cultural customer service- Japanese–English translation (business documents)- Microsoft Office (Word, Excel, PowerPoint)