Liya Lo

Energetic and empathetic communicator with a natural ability to bridge language barriers and foster understanding. Possesses a strong grasp of multiple languages and cultural nuances, combined with advanced proficiency in translation and interpretation. Committed to facilitating clear and accurate communication that enhances mutual understanding and collaboration.

ZenGroup, ZenPlus Customer Support Specialist, I am excited to apply for the Customer Support Specialist position at ZenGroup., multilingual communication, intercultural understanding, customer service, master’s program, Doshisha University, intercultural communication, conflict resolution, core member, Peer Support Circle, Aichi University, organized and facilitated cross-cultural exchange events, developed strong communication and problem-solving skills, cashier, Daikoku Drugstore, assisted customers, handled inquiries efficiently, provided high-quality service, Japanese, JLPT N1, English, TOEIC 950, Chinese, fluent, I would welcome the opportunity to discuss how my skills and background align with this position.

Learning Spanish is both a challenge and a way to improve my language skills. I enjoy it because it connects me to different cultures, as Spanish is one of the most spoken languages in the world. I practice by listening to music, watching movies, and speaking with native speakers. Through this, I’ve gained insights into Latin American and Spanish cultures, which has broadened my perspective. In the future, I’d love to travel to Spanish-speaking countries and use Spanish in my career.