Lisa Yamamoto
Nagoya,23
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
English Tutor
Freelance
08.2022 - Current
- Improved students' written and verbal English skills through personalized learning programs.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
Store Manager
Calzedonia Japan
12.2019 - 06.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Restaurant & Bar clerk
Ltd. TAKERU
06.2016 - 11.2018
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Sales Associate
Ltd. BAROQUE JAPAN LIMITED
04.2015 - 05.2016
- Prepared merchandise for sales floor and kept work areas clean and neat at all times
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Intermediate - General English
BROWNS English Language School
Southport, QLD01.2018
High school Diploma - Marketing, Business, Computer
Gifu Kakamino High School
01.2015
Skills
- Efficient
- Quick problem solver
- Committed team player
- Friendly
- Motivated
- Building rapport
- Native Japanese fluency
Languages
Japanese
Native language
English
Upper intermediate
B2
Timeline
English Tutor
Freelance
08.2022 - Current
Store Manager
Calzedonia Japan
12.2019 - 06.2021
Restaurant & Bar clerk
Ltd. TAKERU
06.2016 - 11.2018
Sales Associate
Ltd. BAROQUE JAPAN LIMITED
04.2015 - 05.2016
Intermediate - General English
BROWNS English Language School
High school Diploma - Marketing, Business, Computer
Gifu Kakamino High School
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