Linda
Accountant
Pekanbaru/Riau
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Quality Assurance Analyst
PT. Pegadaian CP
03.2023 - Current
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Identified risks associated with software changes, mitigating potential issues through careful analysis and proactive communication with stakeholders.
Frontliner
Bank Rakyat Indonesia
01.2016 - 01.2023
- Educated customers about billing, payment processing and support policies and procedures.
- Consistently met performance goals, utilizing strong multitasking and prioritization skills.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Chemistry
Universitas Riau
Pekanbaru, Riau 04.2001 -
High School Diploma -
SHS Negeri 1 Ujung Batu
Rokan Hulu 04.2001 -
Skills
Effective Communication
Performance Testing
Critical thinking abilities
Customer Service
Accomplishments
- STAR Frontliner (September 2021) at BRI Pangkalan Kerinci
- STAR Frontliner (June 2021) at BRI Pangkalan Kerinci
- STAR Frontliner (April 2021) at BRI Pangkalan Kerinci
- Best Teller TW I (2021) at BRI Pangkalan Kerinci
- Best Teller TW I (2020) at BRI Pangkalan Kerinci
- Best Teller TW III (2020) at BRI Pangkalan Kerinci
Certification
Brilliant Specialist Development Programme (BSDP) Batch 1
Timeline
Quality Assurance Analyst
PT. Pegadaian CP
03.2023 - Current
Brilliant Specialist Development Programme (BSDP) Batch 1
01-2021
Teller Enhacement Training Intermediate
01-2019
Teller Enhacement Training Beginner
01-2018
Frontliner
Bank Rakyat Indonesia
01.2016 - 01.2023
Bachelor of Science - Chemistry
Universitas Riau
04.2001 -
High School Diploma -
SHS Negeri 1 Ujung Batu
04.2001 -
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