Microsoft words
Liew Hong Yi
Full-Time Student In Soka University
Hachioji
Summary
A 2nd year student from Malaysia in the faculty of business administration in Soka University. Motivated and hard-working and I have a very big passion of working as a English language teacher.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certificate
5
5
Languages
Work History
Sales Agent
Maxis
Kuala Lumpur
01.2022 - 07.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Spoke to customers in native language such as English, Chinese and Malay to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Was awarded as top sales during March and April 2022.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Food Waiter
Foo Fee
Kuala Lumpur
11.2021 - 01.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Business Administration - Business Administration
Soka University
Hachioji, Japan 11.2022 - Current
Skills
Diligent
Extrovert
Teamwork
Communication
Passion
On time
English proficiency
Japanese proficiency
Accomplishments
Achieved a grade of 7.0 in the IELTS English proficiency test.
Software
Canva
Google drive
Certification
IELTS
Timeline
Bachelor of Business Administration - Business Administration
Soka University
11.2022 - Current
Sales Agent
Maxis
01.2022 - 07.2022
Food Waiter
Foo Fee
11.2021 - 01.2022
IELTS
10-2021