LIANG YEN LIU
Business Development
#605 Patios7 1-5 Utase Mihama-ku, Chiba-shi, Chiba-ken
Summary
To obtain a position where I can integrate strategies to develop and expand existing customer sales as well as brand and product evolution in achieving sales goals and performance targets.
I am a passionate, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I enjoy learning new things while being able to work very well under pressure. With a dedicated professional with 7+ years of combined experience in sales and marketing related fields, I possess excellent interpersonal, negotiation, and mediation skills, and I have the ability and experience to relate to a wide range of people. Most importantly, I have always been able to look at and solve things from the perspective of an entrepreneur.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Manager, Business Development
Klook
Tokyo, 13
02.2022 - Current
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Managed product execution, specifically in the car rental domain.
- Played a key role in integrating and collaborating with the Shanghai team.
Senior Manager
Thomas Cook China
01.2019 - 10.2019
- Established Japan branch as well as responsible for recruitment and selection process
- Worked closely with local vendors to discover and design unique travel products to differentiate Thomas Cook China from other travel agencies
- (B2B sales)
- Monitored product execution and made adjustments and improvements based on customer feedback
- Participated in strategic plan meetings for yearly budget planning, event planning, campaign planning and performance evaluation with the management group at the headquarter
- Developed hotel business partners
- With direct project management and execution
- Mainly to serve tourists from China
- Sales data analysis and reporting.
Founder
Arinashi Co. Ltd.,
Tokyo
10.2019 - 02.2022
- Direct all organizational operations, policies, and objectives to maximize productivity and returns.
- Analyze complex scenarios and use creative problem-solving to return challenges into profitable opportunities.
- Monitor cost-effectiveness of operations and personnel using quantitative data, offering feedback and making cuts where necessary.
- Coordinate and approve budgets for product development, marketing, overhead, and growth.
Manager, Business Development
KKday Japan
08.2016 - 01.2019
- Supervised a team of 5 members as well as responsible for recruitment and selection process
- Worked closely with local vendors to discover and design unique travel products to differentiate KKday Japan from other travel agencies
- (B2B sales)
- Support experience host communities across Japan
- Sales data analysis and reporting
- Developed around 100 special travel experiences of Japan
- Monitored product execution and made adjustments and improvements based on customer feedback
- Identified top selling products and planned marketing campaign
- Participated in strategic plan meetings for yearly budget planning, event planning, campaign planning and performance evaluation with the management group at the headquarter
- Developed 200 plus business partners including JTB,HIS,KNT,JR ..
- With direct project management and execution
- (B2B sales)
- Designed original and exclusive travel packages as well as explored unique tourist attractions in Kantou,Kansai,Tyubu。
- Responsible for training in-house and outsourced tour guides as well as capable of tour route design and bus allocation.
Executive Assistant to President
FIRSTONE
10.2015 - 08.2016
- Provided support to President to ensure the day-to-day administrative operation and special projects are carried out professionally, efficiently and accurately
- Handled telephone, email, or drop-in inquiries by providing answers or directing the inquiries to the appropriate department
- Participated in management core group meetings as well as business negotiating meetings for potential partnership
- Managed company owned real estates in japan
- Ensured customer satisfaction by keeping an open line of communication.
Founder and Owner
Half Rice Mixed Restaurant
02.2010 - 05.2015
- Managed two branches with a team of ten restaurant employees
- Served more than 200 customers on the weekdays and 150 to 200 customers on the weekends
- Controlled inventory of food on a weekly basis to minimize food costs
- Created marketing strategies to track existing and new customers
- Conducted weekly meetings with employees and vendors
- Provided periodic training sessions for restaurant employees.
Director of Technical Center
Yi Kai Limited Corporation
10.2007 - 03.2009
- Involved in project design, shop drawing, quality control, as well project timeline
- Negotiated with potential vendors based on annual purchasing quantity and patronizing history
- (B2B sales)
- Vendor evaluation and selecting based on product quality, costs and post-purchase services; Followed closely with prequalified vendors to ensure the quality and services for yearly contract
- Vendor quotation and profit margin analysis for re-package sales
- Followed up, and generated repeat business by developing trust and rapport with customers
- Oral interpreted during customers’ visits and technical training sessions
Education
Master - Interior Design
National Taiwan Normal University
Taipei, Taiwan 09.2002 - 06.2006
Department of Japanese
Tamkang University
Taipei, Taiwan 09.1998 - 06.2002
Japanese Literature and Language
Reitaku University
Chiba, JapanSkills
Competitive Analysis
undefinedCertificate Skills
Japanese, Chinese, Taiwanese, English, Google sheets, G-Suite, Microsoft Office software applications including Excels, PowerPoint, Word and Outlook, JLPT NI, ILS Lifesaver, PADI Open Water Diver
Timeline
Manager, Business Development
Klook
02.2022 - Current
Founder
Arinashi Co. Ltd.,
10.2019 - 02.2022
Senior Manager
Thomas Cook China
01.2019 - 10.2019
Manager, Business Development
KKday Japan
08.2016 - 01.2019
Executive Assistant to President
FIRSTONE
10.2015 - 08.2016
Founder and Owner
Half Rice Mixed Restaurant
02.2010 - 05.2015
Director of Technical Center
Yi Kai Limited Corporation
10.2007 - 03.2009
Master - Interior Design
National Taiwan Normal University
09.2002 - 06.2006
Department of Japanese
Tamkang University
09.1998 - 06.2002
Japanese Literature and Language
Reitaku University
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