Lauren Steinke
Sapporo
Summary
Dynamic individual with a passion for the written and spoken word. Experienced in intercultural client communication, I excel at adapting to diverse client needs and enhancing customer experiences, significantly boosting satisfaction and sales through personalized service. As an expert in grammar and skilled in editing and proofreading, I prioritize accuracy and effectiveness.
Overview
10
10
years of professional experience
Work History
ESL Teacher
Aeon Eikawa
Japan
06.2019 - Current
- Educated students in basics of English grammar and conversational speaking.
- Strengthened students'' writing abilities through comprehensive essay assignments and detailed evaluation of grammar, punctuation, and style.
- Adapted instructional methods according to each student''s distinct learning style, resulting in increased confidence and improved performance on assignments.
- Assessed work of adult students to evaluate progress and identify areas for improvement.
Retail Sales Associate
Anthropologie
Denver
09.2014 - 05.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
Bachelor Of Arts - International Affairs
University of Colorado
Boulder2018
Skills
- Grammar Expertise
- Editing and proofreading
- Intercultural competence
- Articulate communications
- Client Communication
- Work Planning and Prioritization
- Adaptability and Flexibility
Languages
English
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Spanish
Elementary (A2)
Timeline
ESL Teacher
Aeon Eikawa
06.2019 - Current
Retail Sales Associate
Anthropologie
09.2014 - 05.2019
Bachelor Of Arts - International Affairs
University of Colorado