Kumar Shrestha
Employee
Edogawa City,133
Summary
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously. Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing Number years of related experience. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
18
18
years of post-secondary education
4
4
Languages
Work History
Cashier
La Saison Des Pains
Tokyo, Japan
04.2016 - 06.2017
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Upsold additional products and services to customers, increasing revenue.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Collaborated with cross-functional teams to identify and address customer needs.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
Branch Manager
Global IME Bank(Existing Ekata Bikas Bank)
Kapilvastu , Nepal
02.2014 - 09.2014
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Complied with regulatory guidelines and requirements.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Generated financial and operational reports to assist management with business strategy.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Implemented service improvements to enhance sales cycle.
- Forecasted trends and recommended improvements based on financial risk analyses.
Accountant
Banganga Transportation Entrepreneurs Association
Kapilvastu , Nepal
06.2007 - 03.2010
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
- Prepared and filed tax forms to meet needs of customers.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Gathered financial information, prepared documents, and closed books.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Modified comprehensive reporting to reflect changing financial structure.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Tracked funds, prepared deposits and reconciled accounts.
- Provided journal entries and performed accounting on accrual basis.
- Maintained integrity of general ledger and chart of accounts.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
Senior Assistant
Best Finance Ltd.(Existing SynergyFinance Ltd.
Butwal , Nepal
03.2010 - 02.2014
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Compiled financial data to comply with budget.
- Acquired product and service knowledge to provide solutions to customers.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
HR Assistant
MTIC
Tokyo, Japan
07.2017 - 11.2018
- Reviewed and screened applicant resumes to identify qualified candidates.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Front and Back Office Assistant
GRANBELL Hotel Com.Ltd
Tokyo, Japan
12.2018 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Screened visitors and issued badges to maintain safety and security.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Assisted with facility scheduling and customer service.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Managed day-to-day department operations with effective workflow coordination.
- Developed strategies to streamline operational processes and reduce costs.
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Provided administrative support with accurate document preparation and data entry.
- Prepared and delivered operational performance reports to inform management.
Education
Master Degree Of Business Studies - Accounting And Finance
New Horizon College
Butwal 04.2010 - 04.2018
Bachelor Of Business Studies - Accounting&Taxation
Siddhartha Campus
Kapilvastu 04.2006 - 03.2009
Mathematics
Banganga Higher Secondary School
Kapilvastu 04.1999 - 04.2004
Accounting
Siddhartha Campus
Kapilvastu 04.2004 - 03.2006
Skills
Inventory purchasing
undefinedTimeline
Front and Back Office Assistant
GRANBELL Hotel Com.Ltd
12.2018 - Current
HR Assistant
MTIC
07.2017 - 11.2018
Cashier
La Saison Des Pains
04.2016 - 06.2017
Branch Manager
Global IME Bank(Existing Ekata Bikas Bank)
02.2014 - 09.2014
Master Degree Of Business Studies - Accounting And Finance
New Horizon College
04.2010 - 04.2018
Senior Assistant
Best Finance Ltd.(Existing SynergyFinance Ltd.
03.2010 - 02.2014
Accountant
Banganga Transportation Entrepreneurs Association
06.2007 - 03.2010
Bachelor Of Business Studies - Accounting&Taxation
Siddhartha Campus
04.2006 - 03.2009
Accounting
Siddhartha Campus
04.2004 - 03.2006
Mathematics
Banganga Higher Secondary School
04.1999 - 04.2004
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