KRITTINEE SUKMAK
-
Kawakami-Koupo,Room 302, 3-2-12 Shiobaru,Minami-ku,Fukuoka-shi, Fukuoka
Summary
I’m seeking a job where I can use my skills, learn new things, and grow. I’m hardworking, motivated, and quick to adapt. I work well alone or in a team. My goal is to help the company succeed by getting tasks done well and bringing a positive attitude. I’m ready for new challenges and to improve my skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service – Overseas Business Department
Saishunkan Pharmaceutical Co., Ltd.
09.2018 - 08.2024
- Helped customers by phone, chat, and email in Thai, solving their problems and giving good service.
- Worked on customer complaints and found solutions to fix issues.
- Analyzed customer data to improve satisfaction and increase repeat sales.
- Planned events and promotions using social media like Facebook.
- Managed social media accounts by creating posts, pictures, and content.
- Trained new team members and helped improve training manuals.
Internships
Kosenkaku Yojokan
04.2018 - 06.2018
- Front Desk: Assisted guests with check-ins, check-outs, and answered inquiries.
- Restaurant: Helped serve food and drinks, took orders, and ensured guest satisfaction.
- Banquet Hall: Supported event setup and assisted guests during functions.
Education
Bachelor of Arts - Japanese
King Mongkut's Institute of Technology Ladkrabang
Lat Krabang,Bangkok,Thailand 08.2014 - 05.2018
Skills
- Sales & Promotion
Organized events, promoted and sold products to customers via social media, and created ads
- Customer Service
Assisted customers, analyzed data, and resolved complaints
- Social Media
Managed accounts, hosted live events, and created engaging content
- Computer & Data
Skilled in Word, Excel, PowerPoint; analyzed data for insights
- Languages
Native Thai, Japanese (N2), basic English
Visa Information
- Spouse of a Japanese National (eligible to work in Japan).
Timeline
Customer Service – Overseas Business Department
Saishunkan Pharmaceutical Co., Ltd.
09.2018 - 08.2024
Internships
Kosenkaku Yojokan
04.2018 - 06.2018
Bachelor of Arts - Japanese
King Mongkut's Institute of Technology Ladkrabang
08.2014 - 05.2018
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