Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kristal Gail Caballes

Tokushima

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet guests needs.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Hotel Front Desk Clerk

Clerk
05.2021 - 08.2024
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Collected room deposits, fees, and payments.
  • Monitored security cameras to maintain safety and security of guests and hotel.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.

Education

Anabuki High School
Tokushima Japan
04.2018

Skills

Customer Service

Microsoft Office

Greeting guests

Teamwork orientation

Payment handling

Guest Relations

Reservations

Interests

Reading

Baking

Timeline

Hotel Front Desk Clerk

Clerk
05.2021 - 08.2024

Anabuki High School
Kristal Gail Caballes