Reading
Kristal Gail Caballes
Tokushima
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet guests needs.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Hotel Front Desk Clerk
Clerk
05.2021 - 08.2024
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Collected room deposits, fees, and payments.
- Monitored security cameras to maintain safety and security of guests and hotel.
- Managed a high volume of calls, directing guests to appropriate departments and services.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
Education
Anabuki High School
Tokushima Japan04.2018
Skills
Customer Service
Interests
Baking
Timeline
Hotel Front Desk Clerk
Clerk
05.2021 - 08.2024
Anabuki High School
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