Summary
Overview
Work History
Education
Skills
Websites
Special Assignments
U.S. Embassy Tokyo Awards
Languages
References
Timeline
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Kozue Yoshida

Minato-ku,Tokyo

Summary

Fluently reads, writes, and speaks with high proficiency in both Japanese and English. Strong analytical, interpersonal, and organizational skills. Ability to work well with a diverse range of people. Proven ability to prioritize and complete multiple tasks within deadlines. Dedicated, self-motivated and goal-oriented with the desire to continue learning.

Overview

17
17
years of professional experience

Work History

Immigrant Visa Assistant

US Embassy Tokyo
Tokyo
03.2018 - Current
  • In-depth understanding of U.S. immigration law; making sure Immigration section of FAM to reflect new changes.
  • Preparation of cases for interview by data-entering, and verification of documents.
  • Manage emails and phone inquiries from visa applicants and attorneys.
  • In charge of immigrant visa portion of U.S. Embassy Tokyo website.

Immigrant Visa Assistant

Afghan Affairs Unit Doha
Doha
08.2022 - 12.2022
  • Five-month temporary assignment fully employed by U.S. Embassy Tokyo; process Employment based immigrant visas for the Afghan evacuees to Doha on the U.S. Army base.
  • Closely working with the Consular Affairs Bureau in Washington D.C and the National Visa Center to transfer cases to the Afghan Affairs Unit (AAU).
  • Working closely with the International Organization for Migration (IOM) with applicants' applicants' medical exams data.
  • Preparing interview cases daily along with coordinating interpreter support for interviewing officers.

Immigrant Visa Assistant

US Embassy, Kabul
Kabul
12.2019 - 12.2020
  • One-year temporary assignment fully employed by U.S. Embassy Tokyo; process vast amounts of Employment based Special Immigrant cases at US Embassy Kabul during the COVID pandemic.
  • Processed diplomatic and regular U.S. passports and Consular Reports of Birth Abroad.
  • Assisted with organizing repatriation flight to evacuate approximately 200 U.S. citizens and green card holders back to U.S..

Non-immigrant Visa Assistant

US Embassy Tokyo
Tokyo
05.2014 - 03.2018
  • Processed various types of Non-Immigrant visas, such as H1B, L-1, E visas and prescreened before interview.
  • Responded daily to emails and phone inquiries about visas from applicants and attorneys.
  • Speaking in visa expos and visa seminars to student who are interested in studying abroad and travel agents who prepare visa applications for clients about how to apply and acquire U.S. visas.

U.S. Citizen Service Clerk

US Embassy Tokyo
Tokyo
05.2012 - 03.2018
  • Processed U.S. passport applications.
  • Managed quality control of passports.
  • Oversaw application forms, spoiled passports and abandoned green cards to be returned to the Consular Affairs office in Washington, D.C..
  • Conducted U.S. Military outreach to process U.S. passports at military bases in Tokyo area.

Visa Clerk

US Embassy Tokyo
Tokyo
05.2008 - 03.2012
  • Assisted immigrant and non-immigrant visa applicants by reviewing applications and supporting documents.
  • Answered procedural inquiries.
  • Monitored visa application process and applicants to ensure that the process proceeded smoothly.

Telephone Operator/Interpreter

US Embassy Tokyo
Tokyo
07.2007 - 10.2008
  • Interpreted and acted as a facilitator between the Foreign Service Officers on duty during non-business hours and Japanese organizations, including the police and hospitals, for any emergencies that arose during non-business hours.
  • Addressed and managed five emergency phone lines at a time, including requests for ambulances and handling bomb threats through proper procedures.

Education

Master of Business Administration -

University of Maryland Global Campus
Tokyo, Japan
06.2024

Bachelor of Education and Psychology -

Open University of Japan
Tokyo, Japan
10.2014

Diploma of Jazz Performance -

Humber College
Toronto, Ontario, Canada
05.2002

High School Diploma -

Frontenac Secondary School
Kingston, Ontario, Canada
06.1998

Skills

  • Microsoft Word
  • Microsoft Excel
  • PowerPoint
  • Outlook

Special Assignments

  • G7 in Iseshima, Interpretation Assistance to White House Communications Unit, 05/01/2016
  • Ivanka Trump Visit, Interpretation Assistance to the Secret Service Special Agent, 11/01/2017
  • National Security Advisor, H.R. MacMaster Visit, Interpretation Assistance to the Secret Service Special Agent, 11/01/2017
  • Assistant Secretary of State for Consular Affairs, Assistance to the Control Officer of the Visit and Assistance to the Tokyo Tour Sites, 04/01/2022
  • President Biden Visit, Assistance to the Site Officer for the Arrival/Departure in Yokota Base, 05/01/2022

U.S. Embassy Tokyo Awards

  • Individual Meritorious – 2020
  • Group Meritorious – 2020
  • Group Eagle – 2014
  • Superior Honor – 2011
  • Group Franklin – 2011
  • Extra Mile – 2011
  • Group Franklin – 2010
  • Group Franklin – 2009
  • Meritorious Honor Award – 2009
  • Group Franklin -– 2008

Languages

IELTS 6.5 (2021), TOEIC 910 (2014)

References

References available upon request.

Timeline

Immigrant Visa Assistant

Afghan Affairs Unit Doha
08.2022 - 12.2022

Immigrant Visa Assistant

US Embassy, Kabul
12.2019 - 12.2020

Immigrant Visa Assistant

US Embassy Tokyo
03.2018 - Current

Non-immigrant Visa Assistant

US Embassy Tokyo
05.2014 - 03.2018

U.S. Citizen Service Clerk

US Embassy Tokyo
05.2012 - 03.2018

Visa Clerk

US Embassy Tokyo
05.2008 - 03.2012

Telephone Operator/Interpreter

US Embassy Tokyo
07.2007 - 10.2008

Master of Business Administration -

University of Maryland Global Campus

Bachelor of Education and Psychology -

Open University of Japan

Diploma of Jazz Performance -

Humber College

High School Diploma -

Frontenac Secondary School
Kozue Yoshida