Koyuki Asanuma

Head of Products and Program summarizes 3 roles: Recruiter, Program Manager, and Trainer.
(Started as a dispatch teacher for this company before getting promoted into this position)

The Trainer position focuses on training teachers into improving their teaching skills.
* Conducting monthly dispatch meetings. Creating and organizing training agenda.
* Visiting teachers in their school to check their quality and following up with a meeting.
* Giving feedback and tips on how to improve their lacking skill.
* Keeping track of teachers' class reports to ensure they are not having any trouble.
* Conducting workshops for Japanese and Foreign teachers with our partnered clients.
* Planning and implementing training of trainees.
* Conducting evaluations.

The Program Manager focuses on updating the current programs and creating new programs for the upcoming school year.
* Creating activities for in-person and online classes. (for 0-5yo)
* Overlooking and working with a team creating yearly curriculum. (for 0-5yo)
* Overlooking and working with a team who creates the content for the program. (Illustrations, animations, and original music)
* Creating events for partnered clients. (summer programs, afterschool programs, etc.)

The Recruiter position focuses on finding the right individual for the open positions that our company and partner client has.
* Sourcing and screening candidates
* Conducting interviews
* Scheduling trials and 2nd interviews with the management team
* Negotiating job offers
* Assisting in the hiring process

With all these responsibilities, I am able to:

• Manage my time efficiently in order to complete all tasks within deadlines.
• Assist with day-to-day operations, working efficiently and productively with all team members.
• Act as a team leader in group projects, delegating tasks and providing feedback.
• Develop strong communication and organizational skills
• Cultivate interpersonal skills by building positive relationships with others.

The main role was to conduct fitness classes for 0-13yo kids in English! It includes children's songs and dances, gymnastics, and sports! The afterschool program includes workbooks, arts and crafts, programming, and fitness class. The trainer role started when I got transferred to a different location. Was able to successfully train people with different learning abilities, capabilities, and races.

* Promoted from trainee to trainer within 1yr and a half. (trainee - SA - SL - trainer)
* Was able to construct an Afterschool program that was used for 2 years.
* Resolved problems, improved operations, and provided exceptional service.

* Excellent verbal and written communication skills while working in a fast-paced environment.

Designing layouts and production of invitations, tarpaulins, business cards, etc. Being an on-call exhibitor, public relations were enhanced since we need to look for potential clients that will put their trust in our company to produce what they need for their special event.

(part-time contract)

* Attention to detail in completing orders.

* Organized and detail-oriented with a strong work ethic.

* Proven ability to learn quickly and adapt to new situations.

* Skilled at working independently and collaboratively in a team environment.

My main responsibility as a bartender was to make drinks and give the best customer service that we can offer.

* Mixology skills - memorized cocktail recipes, each bartender has their own specialty.
* Customer service - was able to have a group of regular customers.
* Sales and upselling - suggesting drinks and encouraging customers to try new drinks.
* Communication skills - working with my co-bartenders, resolving issues from hard customers, explaining menu items, answering questions, and making customers feel comfortable.
* Time Management - prioritizing orders, multi-tasking, working efficiently in a fast-paced environment
* Sanitation and safety - cleaning and disinfecting equipment every closing shift, following health and safety regulations of the restaurant and bar.
* Inventory management - managing inventory, ordering supplies, and maintaining stock levels.