Hi, I’m
Kirston Kwasi-Kumah
Accra
Summary
As a Computer Engineering graduate, I possess a strong passion for AI engineering and software development. My ultimate goal is to secure a position in an organization that encourages innovation and problem-solving, where I am committed to maintaining maximum uptimes and optimal operational efficiencies through effective technical expertise.
Overview
8
years of professional experience
1
Certificate
Work History
First National Bank Ghana
E-Solutions Support Specialist
07.2024 - Current
Job overview
- Built a Python-based AI pipeline that extracted data from 1000+ unstructured Excel dataset.
- Provided exceptional customer service through timely resolution of technical issues related to mobile and online banking applications.
- Assisted clients in navigating complex transactions using online platforms, reducing errors and increasing transaction speed.
- Enhanced customer satisfaction by providing efficient and knowledgeable digital banking support.
- Analyzed customer feedback data to identify areas for improvement and optimize digital banking services.
Ran Tranz World LTD
Project Analyst
03.2024 - 07.2024
Job overview
- Assisted in the development of comprehensive project plans, setting realistic timelines and milestones.
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Tracked ongoing project advancement towards predefined milestones, reducing instances of missed deadlines by 55%.
- Created in-depth reports regarding important project data.
- Led integration of Standard Operating Procedures (SOP).
National Communications Authority
National Service Personnel
11.2022 - 09.2023
Job overview
- Assisted in data collection and updating the excel database for active land mobile services
- Updated the Automated Spectrum Management System (ASMS) database by removing companies with expired Authorisations and adding new companies based on specific parameters
- Issued provisional and final Authorisations, as well as drafting expiry and suspension notices
- Prepared weekly reports on FM and TV stations failing to meet Authorisation terms
- Created visual representations of companies and their frequency interference deviations
- Updated the Internet/ Public Data service and Satellite Earth Station master lists for Companies with valid and expired licences
- Conducted comprehensive spectrum monitoring of Radio Frequency (RF) bands using Scorpio Client and the Arinstu Handheld Spectrum Analyzer
- Assisted in drafting new frameworks for Satellite and Space services
National Communications Authority
Intern
10.2021 - 12.2021
Job overview
- Assisted in writing programs using Python to solve specific problems relating to automation software as and when needed
- Assisted in scanning some ports on android phones using a Network Mapper(NMAP) and also using Shodan.iot and Mxtoolbox for verification and blacklisting IPs.
Eden Family Hospital
Intern
05.2018 - 08.2018
Job overview
- Worked in the pharmacy assisting medicine sales.
Education
Kwame Nkrumah University of Science & TechnologyKumasi Ghana
Bachelor of Science from Computer Engineering
01.2022
University Overview
Relevant Courses: Software Engineering, Data Structures & Algorithms, Object Oriented Programming
Achimota Senior High SchoolAccra Ghana
West African Senior School Certificate Examination, General Science
01.2018
Skills
- Agentic workflows: n8n, Langchain, Model Context Protocol(MCP)
- Data Focused workflows: Python, RAG pipelines, Vector DBs
- Languages
- - JavaScript - TypeScript - SQL - Python
- Web Development
- NextJS - NodeJS - ExpressJS - HTML & CSS
- Databases
- MongoDB - Firebase
AI AUTOMATION
PROGRAMMING
- Familiar
- REST API - Git/Github - Unit Testing
- Microsoft Suite :– Excel, Powerpoint and word
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Excellent communication
ADVANCED PC SKILLS
SOFT SKILLS
Timeline
E-Solutions Support Specialist
First National Bank Ghana
07.2024 - Current
Project Analyst
Ran Tranz World LTD
03.2024 - 07.2024
National Service Personnel
National Communications Authority
11.2022 - 09.2023
Intern
National Communications Authority
10.2021 - 12.2021
Intern
Eden Family Hospital
05.2018 - 08.2018
Kwame Nkrumah University of Science & Technology
Bachelor of Science from Computer Engineering
Achimota Senior High School
West African Senior School Certificate Examination, General Science
Certification
CICSCO CCNA Networking Essentials
UDEMY COURSES
- AI Essentials: Building Confidence in the Era of Intelligence.
- Cloud Computing.
- ChatGPT and the New Wave of ML Language Models.
- AI for Business - AI 101 fundamentals for managers & leaders.
- Data Privacy and Protection Geneal Awareness 2025.
Projects
- Built AI Agentic workflows using n8n to reduce manual data processing time by 40%.
- Built a python based AI pipeline that extracted data from 1000+ unstructured Excel datasets.
- Built a Simple, Low-cost, Efficient and Smart Consumer Gas Leakage Detection System
- https://ojs.unikom.ac.id/index.php/injiiscom
- Developed an E-Commerce App for Small Scale Businesses.
- Developed a Deviation App for FM and TV broadcasting.
- Developed a simple exercise tracker web application using the MERN Stack.
- Built websites for freelance clients, most recent centientenergy.com