KING ROCKY JORGE GOZUM
NETSUITE FUNCTIONAL CONSULTANT
Mandaluyong City,00
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
SENIOR TECHNO-FUNCTIONAL CONSULTANT
DOTSOLVED SYSTEMS, LLC
10.2023 - Current
- Conducts full NetSuite Implementation using SuiteSuccess Methodology and Custom Methodology
- Support Go Live Implementations
- Support NetSuite integration project efforts and be the liaison with NetSuite support
- Facilitate communications with IT and technical implementation teams to relay and clarify business requirements, ensure that customized software functionality and reports meet business requirements
SENIOR FUNCTIONAL CONSULTANT
WHITE GLOVE CONSULTING GROUP, LLC
3 2022 - 09.2023
- Conducts full NetSuite Implementation using SuiteSuccess Methodology and Custom Methodology
- Support Go Live Implementations
- Support NetSuite integration project efforts and be the liaison with NetSuite support
- Facilitate communications with IT and technical implementation teams to relay and clarify business requirements, ensure that customized software functionality and reports meet business requirements
- Implemented Multi-book Accounting, Fixed Asset Management, Advanced Revenue Management, SVB Connection to NetSuite, Bill.com to NetSuite and Trinet to NetSuite.
SENIOR NETSUITE ADMINISTRATOR/FUNCTIONAL CONSULTANT
IQ EQ PHILIPPINES, INC.
07.2021 - 12.2021
- Perform day-to-day operation, maintenance, project, change request and support tasks for all NetSuite application and the ecosystems
- Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs
- Support requests for new/update/termination of users/roles, partners and associated accounts/roles, workflow design, maintenance and troubleshoot
- Support NetSuite integration project efforts and be the liaison with NetSuite support
- Support end user requests for new saved searches, reports, kpi's, and dashboards
- Monitor end-user usage, daily system scripts and track performance
- Provide internal, on-going system/technical support to users, including training and maintaining proper system access for all roles
- Develop, test, and deploy customizations utilizing partners and consultants
- Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage etc
- Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
- Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations
- Participate in on-going system training and lead internal trainings and regular information sharing activities
- Responsible for the change management and release process of NetSuite
- Responsible for NetSuite data management which includes governance and control, security, and integrity.
SENIOR FUNCTIONAL CONSULTANT
SCALENORTH ADVISORS
01.2020 - 06.2021
- Worked under the product development team which main responsibilities are: Collaborates with various teams/departments to gather more information regarding the design of the product to be built
- Researches, develops, launches, and maintains the company’s products and services
- Oversees the behavior of the current design and makes sure that it is within the industry’s standard
- Fixes defects that arise and accounts for valuable enhancements to be considered in the next roadmap
- Answers questionnaires and templates for bfn publication requirements
- Conducts demos internally and externally for potential clients
- Integrates new purchases to NetSuite and make sure they are readily available to the market.
FUNCTIONAL CONSULTANT
ORACLE + NETSUITE
02.2020 - 10.2020
- An expert that can help ACS customers achieve business goals and growth through optimized and scalable scripts, integrations and custom business solutions
- To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers’ use of Support Services, drive high degree of satisfaction and reference ability, and to protect and enhance Support revenue streams
- Represent the customer as a single point of contact within Oracle
- Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS)
- Develop and maintain relationships with senior management across lines of business and third parties
- Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints
- Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures
- Assure and improve the quality of the service and maintain accurate account information
- Assist in the renewal of Support contracts and contribute to pre-sales activities
- Communicate opportunities for customers to engage with Oracle such as technical events and business seminars
- I was under the Warehouse Distribution vertical which helped me expand my skillsets from Advanced Accounting to Supply Chain Management and Manufacturing and a bit of Order to Cash and Procure to Pay Processes.
TRAINER
ORACLE + NETSUITE
11.2018 - 02.2020
- New hire enablement, Ongoing training management, Release NFT management
- Support Trainers are responsible for new hire enablement which begins with Essentials, then Operations, In-Depth Training and Buddy-Up, up to the new hire’s Yirst checkpoint – their 3rd month evaluation
- Likewise, trainers spearhead activities related to ongoing trainings and NFTs during releases, either by creating the training modules or by collaborating with Support Operations for the development of these trainings.
ASSOCIATE TECHNICAL SUPPORT
ORACLE + NETSUITE
05.2017 - 11.2018
- This role provides technical support to global customers and partners diagnosing, troubleshooting, repairing, and debugging complex software issues
- Handling the following products and features: Multiple Currencies, US Taxation, Tax Reports International (Europe, Middle East, Africa), Accounting and Tax Periods, OneWorld, Financial Reports and Customization, Project Management, Amortization, Advanced Revenue Management, SRP Modules.
Education
BS in Accountancy -
DIVINE WORD COLLEGE OF CALAPAN
01.2011 - 04.2016
Skills
Project Management
Consultative Skills
Leadership Skills
Technical Support
Goal-driven Attitude
Unbiased Professional Judgment
Certification
NetSuite CertiYied SuiteFoundation
Accomplishments
- CPA Board Passer
- October 2016, CPA Board Examination
- General Weighted Average: 84.00
Timeline
SENIOR TECHNO-FUNCTIONAL CONSULTANT
DOTSOLVED SYSTEMS, LLC
10.2023 - Current
SENIOR NETSUITE ADMINISTRATOR/FUNCTIONAL CONSULTANT
IQ EQ PHILIPPINES, INC.
07.2021 - 12.2021
FUNCTIONAL CONSULTANT
ORACLE + NETSUITE
02.2020 - 10.2020
SENIOR FUNCTIONAL CONSULTANT
SCALENORTH ADVISORS
01.2020 - 06.2021
TRAINER
ORACLE + NETSUITE
11.2018 - 02.2020
ASSOCIATE TECHNICAL SUPPORT
ORACLE + NETSUITE
05.2017 - 11.2018
BS in Accountancy -
DIVINE WORD COLLEGE OF CALAPAN
01.2011 - 04.2016
SENIOR FUNCTIONAL CONSULTANT
WHITE GLOVE CONSULTING GROUP, LLC
3 2022 - 09.2023
NetSuite CertiYied SuiteFoundation
NetSuite CertiYied Financial User
NetSuite CertiYied Administration
Advanced Revenue Management CertiYied
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