Kento Terakawa
Junior At Rikkyo University (Tokyo, Japan)
12-4-412 Torigaoka Totsuka Yokohama,Kanagawa
Summary
Hard-working Supervisor with 2 years of experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Gifted Interpreter with aptitude for conveying emotion, style and content of English speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven ability to provide translations quickly and accurately developed.
Overview
3
3
Certifications
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Supervisor
Johnan Academic Preparatory Institute., INC.
Yokohama, Kanagawa
02.2018 - Current
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked with students in classrooms or home environments to provide educational support.
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
- Coached and mentored junior tutors on successful teaching strategies and time management.
- Helped students prepare for routine and standardized tests, including college entrance exams.
- Met with students and discussed educational goals and expectations.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Concierge Staff Member
Sheraton Yokohama
Yokohama, Kanagawa
12.2019 - 01.2021
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Arranged for transportation to and from airport, train station and events for visitors.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Translator Intern
United States Army Japan G-3 Mission Training Complex
Sagamihara, Kanagawa
07.2019 - 09.2019
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Maintained message content, tone and emotion as closely as possible.
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports.
- Integrated intelligence activities into other military operations, plans and programs.
- Prepared and delivered investigative reports and briefings.
Education
High School Diploma -
Clark Memorial International High School Yokohama
Yokohama 04.2015 - 03.2018
B.L. - United States Government And Politics
Rikkyo University
Tokyo 04.2018 - Current
Skills
Fluent in English
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
TOEIC Listening and Reading 910 (L:485 / R: 425)
Timeline
TOEIC Listening and Reading 910 (L:485 / R: 425)
02-2021
Concierge Staff Member
Sheraton Yokohama
12.2019 - 01.2021
Department of the Army Certificate of Training
08-2019
Joint Chiefs of Staff Joint Exercise Certificate
08-2019
Translator Intern
United States Army Japan G-3 Mission Training Complex
07.2019 - 09.2019
B.L. - United States Government And Politics
Rikkyo University
04.2018 - Current
Supervisor
Johnan Academic Preparatory Institute., INC.
02.2018 - Current
High School Diploma -
Clark Memorial International High School Yokohama
04.2015 - 03.2018
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