Summary
Overview
Work History
Education
Skills
Timeline
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Kengo Shibazaki

Toshimaku

Summary

Bilingual (English/Japanese) hospitality and media professional with experience across Michelin-starred restaurants, wine bars, and Apple Retail. Born in the U.S. and started working in kitchens at 15, I’ve served as a sommelier, chef, and social media manager — growing the online presence of wine bars through Tabelog and Instagram. I also mentor junior staff in service and communication, and currently work as a Business Expert at Apple, helping businesses grow through digital tools. I bring a unique mix of service, strategy, and leadership to every role.

Overview

3
3
years of professional experience

Work History

Business Expert – Apple Retail

Apple Store Shinjuku
06.2024 - Current
  • Work directly with business customers to identify and implement Apple solutions that support their growth and operations
  • Deliver personalized consultations to entrepreneurs, creatives, and startups, including hospitality clients
  • Build long-term relationships while driving sales and offering technical workflow support for small businesses

Social Media Manager / Wine Consultant

Freelance
09.2022 - Current
  • Developed and managed social media strategies (Instagram, Tabelog, Google) for wine bars including Emme and Lature
  • Increased online visibility and customer engagement through strategic review campaigns and visual content
  • Mentored new staff at wine bars on wine service and brand presentation
  • Led content creation: photo/video shoots, caption writing, seasonal promotions

Waiter / Sommelier /Cooking Assistant

Emme Wine Bar and Lature
04.2022 - 07.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail and cooking.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Bachelor of Arts - Music Liberal Arts (Composition)

Tokyo College of Music
Nakameguro, Japan
07-2026

Skills

  • Wine tasting and pairing (French, Italian, Japanese wines)
  • Hospitality and sommelier service
  • Tabelog and Google review strategy
  • Business-level bilingual communication (Japanese & English)
  • Staff mentoring and onboarding
  • Customer engagement and brand voice writing

Timeline

Business Expert – Apple Retail

Apple Store Shinjuku
06.2024 - Current

Social Media Manager / Wine Consultant

Freelance
09.2022 - Current

Waiter / Sommelier /Cooking Assistant

Emme Wine Bar and Lature
04.2022 - 07.2024

Bachelor of Arts - Music Liberal Arts (Composition)

Tokyo College of Music
Kengo Shibazaki