Kendra Harvey
Registered Nurse
Naval Air Facility Atsugi,14
Summary
Registered Nurse with a diverse background and vast experience with the military population both as a spouse of 23 years and nurse of 15 years. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Effective mentor and natural leader focused on fostering positive and collaborative organizational culture. Dedicated to promoting health among at-risk populations through education, special services, and preventive health care.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
Work History
Ombudsman
HSC-12
Ayase, Japan
09.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Provided guidance and support for over 250 sailors and their families
Home Care Nurse/Case Manager
Hanford and San Diego
Hanford, CA
9 2017 - 3 2021
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs
- Updated and developed care plans to establish goals based on patient's nursing diagnosis
- Administered different therapies and medications in line with physician orders and treatment plan
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Evaluated patient needs regularly, adjusting care plans accordingly to ensure optimal outcomes were achieved.
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Coordinated services with other healthcare professionals such as physical therapists and social workers, optimizing patient outcomes.
- Promoted client safety by conducting thorough home assessments for potential hazards or barriers to recovery.
- Administered medications and provided wound care as per physician orders, ensuring accurate treatment delivery.
- Administered medications and oversaw activities of daily living such as bathing, hygiene, and ambulation.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to each patient''s needs.
- Served as a primary liaison between patients and their healthcare providers, ensuring continuity of care and seamless transitions between settings.
- Improved patient satisfaction by providing compassionate and individualized care to clients in their homes.
- Educated family members on proper caregiving techniques, promoting a safe and supportive home environment for patients.
- Updated and developed care plans to establish goals based on patient's nursing diagnosis.
- Managed complex medical equipment such as ventilators or feeding tubes as needed for specialized patient populations.
- Provided expert guidance on nutrition and lifestyle modifications tailored to individual patient requirements, enhancing overall health status.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
Registered Nurse Case Manager
US Naval Hospital Lemoore
Lemoore, CA
02.2017 - 09.2017
- Liaised with physicians regarding patient needs, performance and changes
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
- Created patient assessments and plans for individual home care needs
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
- Prepared clinical notes and updates for review by primary physician.
- Maintained detailed documentation of patient encounters, supporting accurate billing practices and data-driven decision making.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Provided timely feedback to healthcare providers regarding patient concerns, facilitating prompt resolution of issues and contributing to a positive patient experience.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry best practices.
- Examined patients and documented history of current and previous conditions, illnesses, injuries, and current medications.
- Responded promptly and professionally to patient questions and concerns.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Managed over 7500 patients between Lemoore, CA and Fallon, NV
Clinic Registered Nurse
US Naval Hospital Lemoore
Lemoore, CA
03.2016 - 11.2016
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Performed triage on all incoming patients and determined severity of injuries and illnesses
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Enhanced the efficiency of the clinic by coordinating with multidisciplinary teams, streamlining workflows, and optimizing resource allocation.
- Evaluated the effectiveness of nursing interventions regularly through feedback from patients, families, colleagues, and self-reflection practices resulting in continuous improvements to care delivery methods.
- Implemented effective time management strategies resulting in improved productivity levels without compromising quality or safety measures during daily operations.
- Streamlined documentation processes to ensure accurate record-keeping while minimizing time spent on paperwork, allowing for increased focus on direct patient care.
- Increased patient satisfaction with care received by actively listening to concerns, providing clear explanations about treatment plans, and addressing questions promptly.
- Promoted a safe and secure environment for patients, staff, and visitors by adhering to infection control protocols and maintaining an organized workspace.
- Utilized evidence-based assessment tools to accurately identify patients'' needs and develop appropriate interventions that promoted optimal health outcomes.
- Mentored new nursing staff members by sharing best practices for efficient patient care delivery while upholding high standards for professionalism within the clinic environment.
- Provided education to patients on health promotion strategies such as lifestyle modifications, medication adherence, self-care techniques, and disease management principles.
- Applied crisis intervention techniques when necessary to manage acute situations effectively while maintaining a calm and supportive environment for all involved parties.
- Administered medications and topic treatments to address patient symptoms.
- Built meaningful relationships with patients and families for optimal care.
- Educated patients, families and caregivers about conditions and treatments.
- Answered over 20 telephone consults, 30 emails, 15 phone calls, countless patient questions, assistance to 20 corpsmen and physicians per day
Clinic Registered Nurse
36th Medical Group
Yigo, Guam
03.2014 - 04.2015
- consulted with Promoted as well as provided patient and family centered care
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Equipped patients with tools and knowledge needed for home care of colds
- Performed triage on all incoming calls to determined appointment necessity
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Administered medications in line with physician orders and treatment plan.
- Answered 20+ telephone consults, patient questions, ordered medications, consulted with a team of 30 physicians, nurses and corpsmen per day
Clinic Registered Nurse
US Naval Branch Clinic Guam
, Guam
02.2012 - 03.2013
- Answered approximately 80 telephone consults per day
- Managed a clinic staff of 4 providers, 3 nurses and 10 corpsmen
- Promoted as well as provided patient and family centered care to enhance healing and eliminate non-compliance problems
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Equipped patients with tools and knowledge needed for home care of colds and other non-emergent needs
- Performed triage on all incoming patients and calls to determine appointment necessity
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Administered medications in line with physician orders and treatment plan
- Provided patient education on prevention and treatment of common ailments (i.e
- Colds, influenza, hand washing, fever, hand foot and mouth).
- Enhanced clinic efficiency by coordinating with multidisciplinary teams, streamlining workflows, and optimizing resource allocation.
- Evaluate effectiveness of nursing interventions regularly through feedback from patients, families, colleagues, and self-reflection practices resulting in continuous improvements to care delivery methods.
- Implemented effective time management strategies resulting in improved productivity levels without compromising quality or safety measures during daily operations.
- Streamlined documentation processes to ensure accurate record-keeping while minimizing time spent on paperwork, allowing for increased focus on direct patient care.
- Increased patient satisfaction with care received by actively listening to concerns, providing clear explanations about treatment plans, and addressing questions promptly.
- Developed strong therapeutic relationships with patients through empathy, cultural sensitivity, and open communication channels that foster trust.
- Improved patient outcomes by providing compassionate and comprehensive care to diverse populations in clinic settings.
- Facilitated continuity of care by effectively communicating with primary healthcare providers regarding pertinent clinical findings and collaborating on optimal treatment strategies.
- Assisted development of care pathways for common clinical conditions within clinic setting, leading to standardized and streamlined patient care approaches.
- Promoted safe and secure environment for patients, staff, and visitors by adhering to infection control protocols and maintaining organized workspace.
- Reduced medication errors by meticulously verifying all orders, administering medications as prescribed, and diligently monitoring for adverse reactions or complications.
- Utilized evidence-based assessment tools to accurately identify patients'' needs and develop appropriate interventions that promoted optimal health outcomes.
- Mentored new nursing staff members by sharing best practices for efficient patient care delivery while upholding high standards for professionalism within clinic environment.
- Provided education to patients on health promotion strategies such as lifestyle modifications, medication adherence, self-care techniques, and disease management principles.
- Advocated for patients'' rights ensuring their autonomy was respected during decision-making processes related to their healthcare trajectory.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed physical, emotional, social, and spiritual needs of each patient.
- Applied crisis intervention techniques when necessary to manage acute situations effectively while maintaining a calm and supportive environment for all involved parties.
- Administered medications and topic treatments to address patient symptoms.
- Built meaningful relationships with patients and families for optimal care.
- Improved patient well-being by offering advice on preventive health measures.
- Educated patients, families and caregivers about conditions and treatments.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Observed and assessed patients to identify concerning symptoms.
- Delegated patient care responsibilities to nursing assistants and student nurses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN Staff Nurse
Sentara Leigh Hospital
Norfolk, VA
08.2009 - 04.2011
- Managed care of 5-7 patients on a busy medical surgical, orthopedic unit
- Oversaw care performed by licensed LPNs and unlicensed personnel
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection
- Gathered patient health data through interviews and observation, documenting all data in electronic records
- Identified patient care requirements by establishing personal rapport with patients and families
- Implemented medication and IV administration, catheter insertion and airway management
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Reduced medication errors through meticulous administration and documentation of medications.
- Assisted physicians during medical procedures, ensuring accurate delivery of care as prescribed by the healthcare provider.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Devised customized interventions addressing physical, emotional, social, spiritual aspects of each patient''s well-being while adhering to professional ethics guidelines.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
- Administered vaccinations and conducted health screenings for early detection of illnesses or diseases among patients.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Recorded details regarding therapies to keep patient charts updated.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Diploma - Registered Nursing
Sentara College
Chesapeake, Virginia 04.2001 - 06.2009
Bachelor of Arts - Sociology
George Washington University
Washington D.C. 08.1999 - 05.2003
Skills
Secret Clearance - 05/2022
BLS - 10/2025
Active Registered Nurse License VA
ANCC Case Management Certification - 09/2027
AHLTA
CHCS
Multitasking
Leadership
Work Under Pressure
Communication
Effective Time Management
Patient Advocacy
Microsoft Office
Patient Assessment
Family Education
Care Coordination
Medication and IV administration
Patient Education
Problem-Solving
Patient Care Assessment
Direct Patient Care
Quality Improvement
Medication Administration
Blood Draw and Sample Collection
Intravenous therapy
Pain Management
Physical Assessment
Clinical Documentation
Adaptability and Flexibility
Critical Thinking
Active Listening
Patient and family advocacy
Task Prioritization
Immunizations and Vaccinations
Delegation and Motivation
Volunteer Experience
Command Ombudsman, 09/2022, present, Responsible for proving support and information to 250 sailors and their families., Assisting with command indoc, AOB, Command events, pre-deployment/pre-homecoming briefings and more., Provide assistance and support as well as resources for finances, deployment, relocation and more.
References
Available upon request
Vaccinehistory
- 4 covid vaccines
- Seasonal flu vaccine - 10/2023
Certification
Certified Case Manager
Timeline
Certified Case Manager
09-2027
Licensed Registered Nurse
07-2026
CPR Instructor, American Red Cross
06-2024
Ombudsman
HSC-12
09.2022 - 08.2024
Registered Nurse Case Manager
US Naval Hospital Lemoore
02.2017 - 09.2017
Clinic Registered Nurse
US Naval Hospital Lemoore
03.2016 - 11.2016
Clinic Registered Nurse
36th Medical Group
03.2014 - 04.2015
Clinic Registered Nurse
US Naval Branch Clinic Guam
02.2012 - 03.2013
RN Staff Nurse
Sentara Leigh Hospital
08.2009 - 04.2011
Diploma - Registered Nursing
Sentara College
04.2001 - 06.2009
Bachelor of Arts - Sociology
George Washington University
08.1999 - 05.2003
Home Care Nurse/Case Manager
Hanford and San Diego
9 2017 - 3 2021
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