Keisuke Kurachi
Brisbane,QLD
Summary
Dynamic and results-driven professional with experience at Tourism and Event Queensland, adept at problem-solving and teamwork. Successfully translated and published content for a diverse audience, enhancing engagement. Proven ability to streamline operations and improve guest experiences, leveraging strong computer skills and a quick learning aptitude to drive success in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internship
Tourism and Event Queensland
06.2025 - 07.2025
- Translated the Queensland Government Tourism website into Japanese and published the content on the Japanese branch’s website of the Queensland Government Tourism Office.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Promoted Queensland tourism on Twitter and other platforms to the Japanese audience.
- Analyzed problems and worked with teams to develop solutions.
Event Staff Member
Brisbane Racing Club
05.2025 - 06.2025
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Oversaw event operations to keep running smoothly.
Event Staff Member
Jams.tv (Australian Sake Festival)
03.2025 - 03.2025
- Managed registration desks to streamline attendee check-in process, ensuring smooth start to events.
- Maintained clean and orderly event spaces, directly impacting attendee comfort and satisfaction.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
Retail Worker
Fuji-Mart Brisbane
09.2024 - 06.2025
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Part-time Team Leader
Sato Farm
06.2020 - 03.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Front Desk Staff Member
Super Hotel Premiere Obihiro
08.2020 - 07.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Contributed to team morale through effective collaboration techniques that fostered a positive work environment for all front desk staff members.
- Collaborated with housekeeping staff to ensure rooms were ready for new guests in a timely manner.
- Handled cash transactions accurately, maintaining proper accounting records for financial reporting purposes.
Buffet Server
Hotel Park Hills Biei
01.2024 - 03.2024
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Collaborated with kitchen staff to ensure timely replenishment of buffet items, minimizing wait times for guests.
- Assisted with inventory management, ensuring that adequate supplies were available for each meal service.
- Assisted in the preparation and presentation of various dishes, contributing to an appealing buffet display.
Event Staff Member
Japan Football Association (JFA) Japan Club Youth (U-15) Football Championship
08.2024 - 08.2024
- Facilitated guest inquiries and concerns, often leading to immediate resolution and enhanced guest experience.
- Coordinated with speakers and performers to ensure timely appearances, contributing to smooth flow of event activities.
- Enhanced event security measures, monitored entry points to ensure safety of all participants.
- Developed and distributed event materials, such as programs and schedules, enhancing attendee engagement.
Education
Master of Tourism, Hotel And Event Management
The University of Queensland
Brisbane06-2026
Bachelor of Agriculture
Obihiro University of Agriculture And Veterinary Medicine
Hokkaido03-2024
Skills
- Teamwork and collaboration
- Quick learner
- Computer skills
- Fast learner
- Problem-solving
Certification
IELTS overall 6.5
World Heritage Certification (Level 2), Japan World Heritage Study Association
Languages
English
Upper intermediate (B2)
Japanese
Bilingual or Proficient (C2)
Timeline
Internship
Tourism and Event Queensland
06.2025 - 07.2025
Event Staff Member
Brisbane Racing Club
05.2025 - 06.2025
Event Staff Member
Jams.tv (Australian Sake Festival)
03.2025 - 03.2025
Retail Worker
Fuji-Mart Brisbane
09.2024 - 06.2025
Event Staff Member
Japan Football Association (JFA) Japan Club Youth (U-15) Football Championship
08.2024 - 08.2024
Buffet Server
Hotel Park Hills Biei
01.2024 - 03.2024
Front Desk Staff Member
Super Hotel Premiere Obihiro
08.2020 - 07.2023
Part-time Team Leader
Sato Farm
06.2020 - 03.2024
Master of Tourism, Hotel And Event Management
The University of Queensland
Bachelor of Agriculture
Obihiro University of Agriculture And Veterinary Medicine
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