KC-LYN GREENAWALT
FPO
Summary
Experienced with executive office management involving high-level administrative support and coordination. Utilizes organizational and multitasking skills to enhance office efficiency and productivity. Track record of effective communication and leadership in dynamic work environments.
Professional with extensive experience in office management. Skilled in optimizing administrative processes, enhancing team collaboration, and driving operational efficiency. Adept at managing multiple priorities, ensuring smooth office functions, and adapting to dynamic environments. Strong focus on achieving results through effective communication, problem-solving, and attention to detail.
Overview
9
9
years of professional experience
Work History
EXECUTIVE OFFICE MANAGER
NAWCWD and DCS CORP
CHINA LAKE
03.2022 - 06.2024
- Ensured timecard deadlines are met by the end of pay period
- Ensured all trainings are current and up to date
- Maintained cleanliness of the main office and cube farm
- Ensured all emails are responded to and resolved in a timely manner
- Prepared and arranging access badge requests/renewal and providing access approval signatory for government, contractor and official visitors
- Tracked and providing SAAP badges
- Dropped off expired visitor badges to Pass and ID and CAC Office
- Tracked and maintained muster list, seating charts and org charts
- Vended of various merchandise (i.e., AWL, NGJ, VX-9, VX-31) and kept track of merchandise cash flow
- Conducted incoming and outgoing multi line phone calls, directing calls to appropriate staff and leadership teams
- Greeted and welcoming official visitors
- Managed ELT’s calendar to prioritize meeting accommodations
- Booked and scheduled conference rooms for appointments, meetings, and events
- Organized luncheons for celebrations, holidays and team events
- Performed variety of administrative duties by updating SOP (Standard Operating Procedures) with Microsoft Office, composing correspondence, and organizing filing systems both electronically and hard copy
- Maintained office supplies, including ordering routine office supplies
- Assembled farewell photos
- Prepared and updating Official Visit Request via DISS
- Escorted visitors to their designated point of contact
- Prepared and coordinated travel requests and vouchers for employees in Defense Travel System (DTS), including travel tracker to indicate status of domestic and international travel
- Reviewed travel receipts and documents and analyzing all voucher computation relating per diem, travel costs, etc.
- Maintained files and records for all memorandum and travel information
- Prepared OCONUS travel, APACS, and other necessary clearance verification for foreign travels
- Preparing, editing, formatting and routing correspondence, including LOS awards, official letters, memoranda, invention disclosures, etc.
- Kept track of Base Supply orders for all AWL employees
- Performed physical inventory counts and inspecting materials for any discrepancies
- Requested replacement for defective supplies and materials and adjusting records for out of stocks materials
- ELT office and all supplies are stocked with necessary supplies
- Picked up supply orders from shipping and receiving at the Base Supplies Center
- Processed phone transfer requests and removal through CAIRS systems
- Assisted operations coordinator with dispersing P Card purchases
- Ensured the cleanliness, organizations and restocking of supplies in AWILL building and ARM TPO
- Tracked and organizing receipts and storage
- Created monthly MSR per DCS requirement
- Attended weekly office manager team refinement meetings
- Cross trained and supervising new Office Managers for the IPT team and TAKE-G
- Created Excel spreadsheet for travel order request and merchandise tracking
LEAD FRONT DESK CLERK
ATCO
RIDGECREST
03.2021 - 03.2022
- Checked clients in and out of residence from multiple offices.
- Greeted contractors, Sea Bees, and other clients and assists with any general questions/request
- Made sure all guests are aware of the rules, procedures and any updates on the regulations
- Ensured the smooth running of reception and computer systems for bookings for Naval Berthing Camp
- Received and registered contractors as they arrive
- Ensured all generated reports are completed correctly and emailed to ECC
- Notified customers of their daily mail
- Reported any damages to the maintenance staff for repair given to the reception by guest
- Answered multiple phone lines. Approx. 35 calls, emails per day
- Filed confidential documents
- Entered reservations in the calendar and contractors’ information in database
- Created keycards for room entry
- Created access badge for contractors and employees
- Created signs using Microsoft Words and Excel
- Kept track of expected reservation using excel
- Coordinated all front desk schedules
- Scheduled and performed inspections for housekeeping and any other housing damage
- Maintained Cleanliness in both China Lake office and Naval Berthing office and surrounding areas
- Organized check in paperwork
- Redirected calls to its designated individual
- Trained new front desk staff
- Ensured each room’s cleanliness before guest arrived
- Updated ATCO supervisors for any progress and issues
MERCHANDISE ASSOCIATE
MARSHALLS
RIDGECREST, CA
08.2020 - 03.2021
- Maintained cleanliness of the store and provided great customer service
- Sold TJXX card membership
- Stocked merchandise
- Received payments from customers
- Answered incoming calls and on call orders
OFFICE ASSISTANT/ASSISTANT COORDINATOR
COMMUNITY CARE SOLUTIONS LLC
AZ
08.2015 - 09.2020
- Organized and filed all confidential documents
- Answered incoming phone calls and routed to designated individuals
- Followed up with employees to ensure important documents followed DDD (Division of Developmental Disabilities) requirements
- Conducted background check
- Processed fingerprinting
- Data Entry
- Ensured timely processing of employee’s paperwork, background checks, and trainings
- Provided trainings to employees for necessary certifications such as Habilitation Training, Seizure Management, Article 9, CPR, and First Aid
- Routed and mailed out paychecks as well as received incoming paperwork from employees
- Entered Timesheets in the Vichra database and made sure that all timesheets are entered accurately
- Maintained cleanliness and tidiness of the office
- Maintained office supply inventory and ordered any needed supplies
- Made sure office supplies were ordered and received accurately
- Used MS Outlook to receive, respond, and send secured email to employees, coworkers and DDD personnel
- Used MS Word to create and maintained documents outlining policies and procedures as well as training materials for certification classes
- Used Excel Program to track employee’s compliance with regulations and company requirements
- Performed ISP (Individual Support Plan) meetings with families as well as attendant care checks with families.
- Assisted Human Resources Department by screening, interviewing, and hiring new prospective employees as well as, performed most clerical duties.
- Thoroughly explained policies and procedures to all new hires.
- Scheduled training for all employees to meet training requirements in a facility or with affiliated companies
- Organized and prepared packets and materials for upcoming training for employees
- Provided great customer service including welcoming visitors, greeting clients, assisting employees, and fielding phone calls
- Took care of children with special needs including respite and attendant care duties.
- Monitored the patient’s nutrition and filled medical logs.
- Collaborated with the parents and worked to help the children achieve developmental goals
Skills
- Organizational leadership
- Office administration
- Document management
- Calendar management
- Meeting coordination
- Travel arrangements
- Customer service
- Clear oral/written communication
- Organizational skills
- Relationship building
- Customer relations
- Employee supervision
- Data entry
- Office management
- Employee training
- Administrative support
Languages
Tagalog
Native or Bilingual
Timeline
EXECUTIVE OFFICE MANAGER
NAWCWD and DCS CORP
03.2022 - 06.2024
LEAD FRONT DESK CLERK
ATCO
03.2021 - 03.2022
MERCHANDISE ASSOCIATE
MARSHALLS
08.2020 - 03.2021
OFFICE ASSISTANT/ASSISTANT COORDINATOR
COMMUNITY CARE SOLUTIONS LLC
08.2015 - 09.2020