Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Generic

Kavinee Pyneeandee

Souillac

Summary

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

4
4
years of professional experience

Work History

Trainee Officer

Mauritius Revenue Authority
06.2023 - 02.2024
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Answered customer questions and explained available services
  • Worked with clients to address and respond to client and partnership management issues.
  • Engaged departments in customer satisfaction initiatives to uplift service ratings.
  • Discussed financial options with clients and provided informed suggestions.
  • Handled day-to-day customer or client questions via telephone or email.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

  • Supported department objectives by completing assigned tasks accurately and efficiently.
  • Contributed to a positive work environment by actively participating in team-building activities and events.
  • Demonstrated adaptability by quickly adjusting to new tasks and responsibilities within the organization.
  • Enhanced trainee performance by implementing effective training programs and materials.
  • Gained practical experience in various department functions, broadening overall understanding of the company''s operations.
  • Gained expertise in company-specific software applications, enhancing overall efficiency when performing daily tasks.
  • Assisted senior staff with research projects, gaining exposure to advanced methodologies and techniques used within the industry.

Cashier

Escales Des Iles Restaurant
03.2020 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

HSC And SC -

Ocep Curepipe College
Curepipe

Bachelor Of Commerce - Banking And Finance

Curtin University Mauritius
Moka

Skills

  • Excellent Communication
  • Teamwork and Collaboration
  • Relationship Building
  • Multitasking Abilities
  • Written Communication
  • Interpersonal Communication
  • MS Office
  • Organization
  • Google Drive
  • Team building
  • Team collaboration
  • Budgeting and finance

Languages

French
Upper intermediate (B2)
English
Upper intermediate (B2)

Education

false

Timeline

Trainee Officer

Mauritius Revenue Authority
06.2023 - 02.2024

Cashier

Escales Des Iles Restaurant
03.2020 - 10.2022

HSC And SC -

Ocep Curepipe College

Bachelor Of Commerce - Banking And Finance

Curtin University Mauritius

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Kavinee Pyneeandee