Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Katsuyuki Ishii

Katsuyuki Ishii

University Student
Tokyo, Japan

Summary

As a dedicated Restaurant Manager at Eat Happy, I spearheaded operations, enhancing efficiency and customer satisfaction. My leadership reduced staff turnover significantly, while my knack for problem-solving and operations management ensured top-notch service and financial accuracy. Passionate about customer engagement, I successfully implemented feedback-driven improvements, showcasing a blend of hard and soft skills.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Restaurant Manager

Eat Happy
08.2022 - 12.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Barista Trainee

BONDI COFFEE SANDWICHES
Shibuya, Tokyo
01.2025 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Bachelor of Arts - Faculty of Economics

Hitotsubashi University
2 Chome-1 Naka, Kunitachi, Tokyo 186-0004
04.2001 -

Skills

Customer engagement

Operations management

Menu development

Passion for customer satisfaction

Customer-oriented

Problem-solving

Time management

Effective communication

Team management

Hobbies

Hobbies I truly enjoy in my free time 

  • Workouts for 5 years
  • Travel outside of my country Japan
  • Meditation
  • Make ceramics

Timeline

Barista Trainee

BONDI COFFEE SANDWICHES
01.2025 - Current

Restaurant Manager

Eat Happy
08.2022 - 12.2024

Bachelor of Arts - Faculty of Economics

Hitotsubashi University
04.2001 -

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