Katherine Brunner

• Managed oversight of the DEERS/RAPIDS site on the installation and supported staff.
• Accountable for the control, verification, and issuance of military Common Access Card (CAC), resetting of CAC Personal Identification Numbers (PIN), and issuance of Military Identification (USID) cards for active-duty military, Reserve and National Guard members, dependents, civilian, contractors, MLC/IHA personnel, and other eligible recipients.
• Utilized experience and knowledge of operational functions to apply and interpret various rules, regulations, procedures, and precedents related to CAC and USID card functions.
• Managed the security of RAPIDS workstations.
• Oversaw User Administration, Ordering, Management, and Accountability of CAC stock and consumables, Policy and Procedure Compliance, Site Administration Documentation and Training, and the Use of the Automated Card Management System.
• Performed duties of DEERS/RAPIDS Workstation Staff as required.
• Completed RAPIDS Verifying Officials (VO) Desktop Certification and RAPIDS Verifying Officials (VO) Deployable Certification training for new staff.
• Provided administrative support using various office automation software to produce a wide range of correspondence.
• Reviewed reports, forms, documents, and related information concerning military and family members.
• Obtained specific data required for completion, verification, and updating of forms and records.
• Ensured files and records were current, complete, and accurate in accordance with regulations, policies, and procedures.
• Maintained files, correspondence, regulations, directives, and other documents.
• Processed documents for military members, their dependents, and other civilians to obtain common access cards, military, and dependents ID cards.
• Answered and redirected incoming phone calls for office.

• Answer and transfer telephone calls or take messages.
• Schedule appointments and receive customers or visitors.
• Provided leadership, delegation, and exceptional medical service in high-pressure situations.
• Contributed to medical evacuations and transport of patients to other medical facilities.
• Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
• Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
• Provide general information to staff, clients, or the public.
• Enrolling patients and family members with DEERS, AHLTA and CHCS

systems.

• Utilizing Word and Excel creating and editing routine correspondence and other

reports.

• Copy, file, and update paper and electronic documents via CHCS and AHLTA. Prepare and process bills and other office documents.
• Collect information and perform data entry using Excel.
• Safeguarding patient records and ensuring that everyone complies with the

HIPAA standards.

• Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.

• Responsible for managing patients' health records and history.
• Provided leadership, delegation, and exceptional medical service in high-pressure situations.
• Duties include gathering and filing patient information, also processing requests of medical records for retirement or separation.
• Preparing patient charts and gathering information and documents from patients.
• Updated patients and family members with DEERS, AHLTA and CHCS systems.
• Ensuring that the medical records are organized, accurate and complete.
• Creating digital copies of paperwork and storing the records electronically.
• Filing the paperwork and reports of inpatients quickly and accurately.
• Safeguarding patient records and ensuring that everyone complies with the HIPAA standards.
• Transferring data into the facility's main system database.
• Processing the records for admitting and discharging patients.

• Responsible for assisting Doctors and Nurses in providing care to the new mothers and their infants
• Duties include recording vitals and feeding, assessing infants, generating car seat challenges to the infants that were 2.5kg or below