Kana Funahashi
Himeji,28
Summary
I am a highly adaptable individual with four years of experience as a sales representative in Japanese companies and two years in the UK, where I engaged with diverse teams. I seek new opportunities to leverage my strong communication and interpersonal skills. I prioritize building relationships through direct, in-person communication while remaining open to various platforms as needed. My experiences have allowed me to appreciate diverse backgrounds and collaborate effectively on international projects. I am confident that my adaptability and experiences will make me a strong fit for this role.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Barista
ORI Cafe
Bristol, United Kingdom
01.2024 - 08.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Collaborated with the team to ensure smooth operations, offering assistance proactively whenever I was available.
- Actively engaged in learning UK culture by immersing myself in the local environment and seeking direct feedback from colleagues on effective communication practices.
Head Waiter
COCORO Japanese Restaurant
London, United Kingdom
09.2022 - 08.2023
- Co-managed reservations to maximize sales opportunities and ensure high levels of customer satisfaction.
- Led and managed the team to optimize efficiency by leveraging individual strengths and skill sets.
- Facilitated communication with international co-workers, fostering an inclusive environment to support new team members in adapting quickly.
Temporary Quarantine Support (COVID-19 Response)
Kansai International Airport
Osaka, Osaka
08.2021 - 07.2022
- Interacted with individuals entering Japan, verifying compliance with entry requirements under Japan’s strict COVID-19 border regulations.
- Handled all required tasks efficiently while maintaining high standards of speed and accuracy throughout the process.
- Kept up-to-date with Japan’s government policies, which changed frequently on a weekly or monthly basis, adapting quickly to the evolving COVID-19 situation.
- Communicated with people from diverse backgrounds to ensure a clear understanding of Japan’s COVID-19 protocols and safety measures.
Corporate Sales Representative
Maruni Kinzoku Co.,Ltd.
Osaka, Osaka
04.2020 - 06.2020
- Developed and maintained strong customer relationships by regularly reaching out and being readily available to address inquiries, ensuring clients felt supported and confident in our services.
- Prepared and presented product samples tailored to client requirements in a timely manner, demonstrating responsiveness and attention to detail.
- Prioritized high-potential clients by focusing on those with strong growth potential, establishing a robust pipeline within a few months.
Corporate Sales Representative
Awai Kiko Co.,Ltd.
Osaka, Osaka
04.2017 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
Education
Master of Arts - Bachelor of Philosophy
Osaka City University
Osaka, Japan 04.2013 - 03.2017
Skills
- Adaptability
- Communication and interpersonal skills
- Willingness to start new things
- Attention to detail
Languages
Japanese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Barista
ORI Cafe
01.2024 - 08.2024
Head Waiter
COCORO Japanese Restaurant
09.2022 - 08.2023
Temporary Quarantine Support (COVID-19 Response)
Kansai International Airport
08.2021 - 07.2022
Corporate Sales Representative
Maruni Kinzoku Co.,Ltd.
04.2020 - 06.2020
Corporate Sales Representative
Awai Kiko Co.,Ltd.
04.2017 - 01.2020
Master of Arts - Bachelor of Philosophy
Osaka City University
04.2013 - 03.2017
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