KAITO SASAKI
Summary
Award-winning Bartender at HUB BRITISH PUB of all 108 branches, adept in hospitality service expertise and strong multitasking, led the team at Mar Rico to enhance customer satisfaction through innovative menu development and efficient food service processes. Recognized for exceptional customer service and reliability, excelling in fast-paced environments.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Bartender
HUB BRITISH PUB
09.2018 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- No.1 Bartender in all of 108 branches over japan
Food Truck Manager
Mar Rico
04.2021 - 10.2022
- Developed strong vendor relationships for better pricing, product availability, and overall business support.
- Trained new staff members on company policies, procedures, and safety guidelines for smooth onboarding experiences.
- Boosted customer satisfaction by implementing creative menu options and streamlining food preparation processes.
- Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
- Ensured optimal food quality through consistent monitoring, proper storage techniques, and routine inspections.
Education
Bachelor of Arts - Marketing
Kansai Gaidai University
Hirakata, Japan03-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Hospitality service expertise
Languages
Japanese
Native language
English
Upper intermediate
B2
Visaya
Advanced
C1
Timeline
Food Truck Manager
Mar Rico
04.2021 - 10.2022
Bartender
HUB BRITISH PUB
09.2018 - 12.2024
Bachelor of Arts - Marketing
Kansai Gaidai University
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