I possess a deep passion for travel and a keen interest in exploring diverse cultures and their histories I find great fulfillment in documenting my journeys through photography, capturing the essence of each destination During my travels, I make it a priority to visit museums and art galleries, as they provide valuable insights into the local heritage and artistic expressions
When I am at home, I actively engage with my community through participation in local sports teams, particularly in soccer, volleyball, and basketball This involvement not only enriches my connection to my hometown but also fosters teamwork and a sense of camaraderie
Kaitlyn Guise
Kutchan,Japan
Summary
Dedicated and dynamic professional with extensive experience in diverse seasonal roles across Canada and the United Kingdom. Possess three years of experience as a server, one year as a rental supervisor, and one year as a supervisor in a snow school, which have honed strong leadership and customer service skills. Current goal is to immerse myself in a different aspect of Japanese culture while on a working holiday visa. As an adventurous individual with a passion for the outdoors, thrive on exploring new environments and fostering cultural connections.
Overview
5
5
years of professional experience
Work History
Guest Services Associate
Gosnow
11.2024 - Current
- Booked appointments, accepted payments and answered guest questions.
- Gave information about area attractions and provided directions.
- Responded to customer requests for products, services, and company information.
ACCOUNTING CLERK
Twin Valley Contracting
06.2024 - 10.2024
- Steamlined payroll, accounts payable, and accounts receivable procedures
- Verify, reconcile, and prepare business documents for yearly tax reporting with senior finance staff
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
SNOW SCHOOL SUPERVISOR
Vail Resorts - Product Sales and Services
05.2023 - 05.2024
- Followed up on accounts with outstanding balances by notifying the customers of payments that were due before their arrival for their lessons
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall efficiency
CLEANER
Perfection Whistler
02.2023 - 05.2024
- Responsible for all basic cleaning in and around residences and offices
- Daily duties include, but are not limited to sweeping, mopping, vacuuming, and steam cleaning floors, trash disposal, restroom cleanliness, and glass windows
- Used time management and efficient cleaning methods to meet deadlines.
RENTALS SUPERVISOR
Vail Resorts - Fairmont Rentals
06.2022 - 05.2023
- Identified issues in the team and provided continuous support to all members according to operating standards
- Quickly and efficiently solved any issues or problems that guests may have had
FOOD AND BEVERAGE SUPERVISOR
Harvest By Nandi
09.2021 - 04.2022
- Monitored inventory and ensured that all bar and restaurant essentials were adequately stocked
- Responded to customer complaints quickly and resolved them professionally
FOOD AND BEVERAGE SERVER
Lakes Hotel and Spa
02.2020 - 07.2021
- Routinely served 120+ customers in the morning and 50+ customers during evening shifts and offered quick and friendly service
- Proactively recommended wine pairings with dishes along with complimentary desserts to provide a memorable, enjoyable experience
Skills
- Cash Handling
- Computer Skills
- Excellent Written and Verbal Communication
- Works Well Under Pressure
- Adaptable To Change
- Quick Learner
- Ability to Lift Heavy Object
- Serving Skills
- Bartending Experience
- Complaint handling
- Guest service and assistance
- Training and mentoring
Personal Information
Visa Status: Canadian on a Work Holiday Visa
Interests
Timeline
Guest Services Associate
Gosnow
11.2024 - Current
ACCOUNTING CLERK
Twin Valley Contracting
06.2024 - 10.2024
SNOW SCHOOL SUPERVISOR
Vail Resorts - Product Sales and Services
05.2023 - 05.2024
CLEANER
Perfection Whistler
02.2023 - 05.2024
RENTALS SUPERVISOR
Vail Resorts - Fairmont Rentals
06.2022 - 05.2023
FOOD AND BEVERAGE SUPERVISOR
Harvest By Nandi
09.2021 - 04.2022
FOOD AND BEVERAGE SERVER
Lakes Hotel and Spa
02.2020 - 07.2021
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