Justine Evi Angeles
Barotac Viejo, Iloilo
Summary
Proven to enhance kitchen efficiency and customer satisfaction at Capital Shipmanning Philippines Inc., I leverage strong cooking and customer service skills. By streamlining meal prep and fostering a culture of continuous improvement, I significantly boost both quality and creativity in fast-paced environments. My background in hospitality underscores my commitment to exceptional service and sanitation practices.
Overview
12
12
years of professional experience
Work History
Cook in Container And Tanker Vessels
Capital Shipmanning Philippines Inc.
01.2021 - Current
- Enhanced kitchen efficiency by streamlining meal preparation processes and implementing innovative cooking techniques.
- Fostered a culture of continuous improvement within the kitchen staff by regularly soliciting feedback and implementing changes aimed at enhancing efficiency, quality, and creativity.
- Collaborated with other chefs to develop seasonal menus featuring fresh, locally-sourced ingredients for diverse clientele.
Mess Boy in Container and Tanker Vessels
Capital Shipmanning Philippines Inc.
11.2014 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Waiter/Bartender
Hotel Del Rio Iloilo
02.2013 - 06.2013
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Waiter/Bartender
Don Vito Italiano Restorante, Boracay Mandarin Island Hotel
06.2012 - 02.2013
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
Bachelor Of Science In Hotel And Restaurant Manage -
Central Philippine University
Lopez-Jaena St., Jaro, Iloilo City, Philippines2012
Skills
Customer Service
Timeline
Cook in Container And Tanker Vessels
Capital Shipmanning Philippines Inc.
01.2021 - Current
Mess Boy in Container and Tanker Vessels
Capital Shipmanning Philippines Inc.
11.2014 - 12.2020
Waiter/Bartender
Hotel Del Rio Iloilo
02.2013 - 06.2013
Waiter/Bartender
Don Vito Italiano Restorante, Boracay Mandarin Island Hotel
06.2012 - 02.2013
Bachelor Of Science In Hotel And Restaurant Manage -
Central Philippine University
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