Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Work Availability
Quote
Timeline
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Junko Tanaka

Junko Tanaka

Account Manager
Wakayama

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Overview

21
21
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

PR Team Leder

NPO Single Mothers Sisterhood
On line
04.2020 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to learn quickly and adapt to new situations.

Planning Administrator

SHIMA SEIKI MFG., LTD.
Wakayama
04.2017 - 02.2022
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Contributed to improving the occupancy rate of the recreation center, sold out in-house sales, and wrote a series of articles on diversity awareness.

Post Office Customer Service

JAPAN POST Co., Ltd.
Tokyo
07.2010 - 06.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across weekend and holiday shifts.

Project Coordinator

IMMUDYNE INC.
Tokyo
11.2003 - 08.2007
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Secretary to the vice president, handled scheduling for executive's calendar and prepared meeting agenda and materials.

Administration Coordinator

Japan International Cooperation Agency (JICA)
Tokyo
03.2001 - 09.2003
  • Worked closely with others to achieve timely project budget and time management processing.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Timely issuance of official passports and visas through prompt administrative processing.

Secretary for Representative and Account Manager

Tourism Tasmania, Tokyo Representative Office
Tokyo
04.1997 - 08.2000
  • Coordinated travel arrangements and bookings for executive staff.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Handled confidential information in professional manner.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Education

Bachelor of Arts - Department of English

Dokkyo University
Saitama, Japan
04.1993 - 03.1997

Skills

Proactive team player

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Accomplishments

  • Received Endowment Month Support Partner Award 2021 as Public Relations Leader, Single Mothers' Sisterhood.
  • Area Grand Prize in Sales Promotion Poster Contest as a post office clark.
  • Customer service certification test: 3 stars



Software

[Word]WPM 305/min, oral and voice transcription, document creation, data and graphic insertion, change history

[Excel]Data analysis, filter, sort, SUM, AVERAGE, IF, graph, VLOOKUP, pivot

[PowerPoint]Meeting/promotional materials, slideshows, animation, illustrations

[Sway, CANVA] Newsletter creation, presentation/promotional materials

Zoom, Google Meet, Sype, Slack, Chatworks

Smart HR, OneDrive, Google Drive, Notion etc

Interests

Swim in river, play jazz trumpet and sforrytelling to children

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

When you reach for the stars, you may not quite get one, but you won't come up with a handful of mud either.
Leo Burnett

Timeline

PR Team Leder

NPO Single Mothers Sisterhood
04.2020 - Current

Planning Administrator

SHIMA SEIKI MFG., LTD.
04.2017 - 02.2022

Post Office Customer Service

JAPAN POST Co., Ltd.
07.2010 - 06.2014

Project Coordinator

IMMUDYNE INC.
11.2003 - 08.2007

Administration Coordinator

Japan International Cooperation Agency (JICA)
03.2001 - 09.2003

Secretary for Representative and Account Manager

Tourism Tasmania, Tokyo Representative Office
04.1997 - 08.2000

Bachelor of Arts - Department of English

Dokkyo University
04.1993 - 03.1997

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Junko TanakaAccount Manager