Summary
Overview
Work History
Education
Skills
Timeline
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Junko Kaizaki

Sakura,12

Summary

With over a decade of experience at Continental Automotive, I've honed professional skills in human resources administration and demonstrated exceptional adaptability. Using proactive approach in streamlining HR reporting and maintaining meticulous personnel records has significantly enhanced operational efficiency. With owning highly adaptability to working culture and environment through collaborating with various backgrounds of people from first-line managers to the truck drivers and operational specialists.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

HR Assistant

Continental Automotive
Yokohama (Remote), 14
11.2014 - Current
  • Member of the Operations team in Human Relations for 10 years mainly supporting employees for time attendance registration and reporting to the department heads with the result report of overtime& annual reporting, reporting to the accounting team for purchase reporting of DC, Zaikei (asset accumulation savings in Japan) and salary results.
  • Provided administrative support with accurate document preparation and data entry.
  • Assisted in development of standard operating procedures to maintain consistency and accuracy across all tasks.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Assisted with preparation of operational reports, providing insights for strategic planning sessions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Drafted common document templates to reduce time spent creating documents from scratch.

Administration Assistant

NTT Data Daichi
Toyosu, Japan, 12
08.2011 - 10.2014

NTT Data Daichi is a Special subsidiary company to hire persons with disability. I was hired as an employee with disability (anxiety disorder and autism spectrum disorder without intellectual difficulties).

  • Job assignment at Lindacloud project team at NTT Data for 1 year which had produced and released corporate PC with special usage. Handled parts procurement and product inventory via Microsoft Access and Excel.
  • Two years experience at business card production team mainly dealing with orders, requests and shipping.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Receptionist

Airport Cargo Service
Narita, Japan, 12
07.2007 - 04.2009
  • Worked at Air France Cargo as dispatched employee.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information (approximately 20 inquiries in daily basis).
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education

Bachelor of Arts - International Political Science

International Christian University
Tokyo, 13
04.2002 - 06.2006

Skills

  • Human resources records

  • Human resources administration

  • Mail handling

  • Personnel records maintenance

  • Administrative assistance

  • Compensation/payroll

  • Adaptability

  • PeopleSoft

  • Reliability

  • HR reporting

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Timeline

HR Assistant

Continental Automotive
11.2014 - Current

Administration Assistant

NTT Data Daichi
08.2011 - 10.2014

Receptionist

Airport Cargo Service
07.2007 - 04.2009

Bachelor of Arts - International Political Science

International Christian University
04.2002 - 06.2006
Junko Kaizaki