Animal care, gardening, social activities, frienships
Juliet Yokoyama
Customer Service
Maple Ridge
Summary
Dynamic barista with expertise in beverage preparation and espresso machine operation at Tully's Coffee. Known for fostering a welcoming atmosphere and enhancing customer satisfaction through personalized service. Proven ability to maintain high hygiene standards and optimize workspace efficiency, contributing to increased sales and a positive team environment.
Overview
2
2
Languages
Work History
Barista
Tully's Coffee
03.2025 - 07.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Kitchen Staff
Pizza La
03.2025 - 07.2025
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate of Arts - French Language
University of Quebec (Chitcoutimi)
Chicoutimi, Quebec 04.2001 -
High School Diploma -
Miyazaki Commercial High School
Miyazaki, Japan 04.2001 -
Skills
Beverage preparation
Espresso machine operation
Opening and closing duties
Cash handling
Friendly and outgoing
Coffee expertise
Menu memorization
Food preparation
Additional Information
Fluent in speaking, reading, writing Japanese and English
Interests
Gardening, Piano, Swimming, Animals
I enjoy communicating with people of all nationalities, caring for animals as we often took in strays, gardening and using fresh ingredients in daily cooking, cycling as a means of transportation to school and work .
Timeline
Barista
Tully's Coffee
03.2025 - 07.2025
Kitchen Staff
Pizza La
03.2025 - 07.2025
Associate of Arts - French Language
University of Quebec (Chitcoutimi)
04.2001 -
High School Diploma -
Miyazaki Commercial High School
04.2001 -
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