Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Joshua Kamioka

Customer Service
Fukuoka

Summary

Growing up in a distinctive multicultural environment, my roots trace back to a Ugandan-British father and a Japanese mother. This upbringing, coupled with my education in international schools, has fostered a deep appreciation for diverse perspectives and honed my interpersonal communication skills. Navigating through different cultures has instilled in me a remarkable adaptability that I consider a valuable asset. Embarking on my educational journey led me to three universities worldwide, where I pursued studies in Social Sciences with a focus on Psychology and Sociology. Concurrently, I garnered practical experience in the customer service sector, working as a Waiter and part-time English Teacher. This diverse academic and professional background has equipped me with a holistic understanding of human behavior and effective communication. In both my academic and professional endeavors, I've demonstrated dedication and a penchant for success. My track record includes the development and implementation of successful business strategies, aiming to elevate customer satisfaction and drive profitability. Beyond the realms of work and study, my passion for music has played a significant role in my life. As a self-taught guitarist, pianist, and DJ, I've been actively involved in various music bands, currently leading a group called "Caught My Eye" since 2011. Outside of music, my diverse interests include reading, exercise, travel, cooking, and fostering connections with people from varied backgrounds. If you share similar interests or would like to connect, I'm enthusiastic about the possibility of engaging in meaningful conversations and collaborations.

Overview

11
11
years of professional experience
18
18
years of post-secondary education

Work History

English Teacher/ Interpreter

Earth Communications
08.2020 - Current

- Worked as a teachers aide under my father who has been part of the English Teaching business and sole-proprietor since the late 90s
- Edited textbooks and class material, helped interpreting and simplifying the English when the students struggled, and worked as a substitute teacher when my father was not present.

Hospitality Intern

Australian Venue Co.
05.2023 - 07.2023

- Contributed to a large amount of sales as a general waiter and host through giving the customers the best experience possible by increasing professionalism as well as giving them comfortable and friendly customer service
- On the weekends, it was essential for waiters to contribute to at least $3000 of sales as the bar Dr. Rudis as it was one of the most popular bars within the downtown area.

General Volunteer

Sophia Refugee Support Group
04.2019 - 07.2019

- Participated in weekly discussions, helped and organized many events such as parties or weekly visits between university students and the refugees.
- Organized Japanese classes where the students teach the refugees Japanese utilizing my bilingual skills when necessary.

Bilingual Server

Two Dogs
3 2018 - 08.2018

- Served on average 50+ customers a night from various backgrounds working heavily on the weekends mostly taking orders, bringing the food and beverages, and helping out with the kitchen and bar when necessary.
- The customer service was both in English and Japanese as I was working in a foreigner friendly district in Fukuoka. There were a wide array of customers ranging from families to working adults to celebrities
- Contributed to a large amount of sales during the 2018 World Cup. Promoted the event, focused on increasing the profit by trying to sell more tickets and bringing in more customers directly from outside of the store.

Bilingual Server

TGI Fridays
02.2017 - 01.2018

- Served on average 50+ customers a night from various backgrounds working heavily on the weekends mostly taking orders, bringing the food and beverages, and helping out with the kitchen and bar when necessary.
- The customer service was both in English and Japnaese as I was working in a foreigner friendly district in Tokyo. There were a wide array of customers ranging from families to working adults to celebrities
- Hosted many parties as a large amount of customers would book a night due to company events, celebrations, etc.

Class President

Hokkaido International School
08.2013 - 06.2014

- Was elected as the class president for the 2013-2014 sophomore class one year into transferring international schools the first year.
- Was responsible for conducting the class meetings, planning events and fundraisers, as well as participating in weekly student counsil meetings.

Education

Bachelor of Arts - Liberal Arts And General Studies

Sophia University
Tokyo
04.2001 - 07.2019

Bachelor of Arts - Liberal Arts And General Studies

Acadia University
Wolfville, Nova Scotia
04.2001 -

Skills

Guest seating arrangements

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Interests

Fitness

Music

Cooking

Reading

Travelling

Timeline

Hospitality Intern

Australian Venue Co.
05.2023 - 07.2023

English Teacher/ Interpreter

Earth Communications
08.2020 - Current

General Volunteer

Sophia Refugee Support Group
04.2019 - 07.2019

Bilingual Server

TGI Fridays
02.2017 - 01.2018

Class President

Hokkaido International School
08.2013 - 06.2014

Bachelor of Arts - Liberal Arts And General Studies

Sophia University
04.2001 - 07.2019

Bachelor of Arts - Liberal Arts And General Studies

Acadia University
04.2001 -

Bilingual Server

Two Dogs
3 2018 - 08.2018
Joshua KamiokaCustomer Service