Josh Hall
Summary
Bilingual professional with administrative, research, and client-facing experience across Canada and Japan. Adept in managing operations, translating documents, and providing high-level customer support. Demonstrated ability to coordinate with Demotic International institutions, and communicate cross-culturally. Highly adaptable, detail-oriented, and equipped with strong interpersonal and technical problem-solving skills. Seeking to Deepen Japan-Canadian relation!
Overview
4
4
years of professional experience
Work History
Pest Control Tech / Lead
Insight Pest Solutions
04.2023 - 12.2024
- - Managed over 500 client accounts as sole technician for a regional branch.
- - Conducted property inspections and customized pest treatments.
- - Delivered administrative support and maintained accurate service logs, client info, and side notes.
- - Built client trust by delivering exceptional service that consistently exceeded expectations, supported by personalized education, proactive conflict resolution, and reliable follow-up communication.
- - Coordinated with admin team to unresolved invoice issues to ensure financial accuracy and stable operations.
Barista/Supervisor
Tabinone Coffee
11.2023 - 04.2024
- - Managed store operations; trained new employees.
- - Served customers in both English and Japanese.
- - Translated legal and promotional materials into English to support business expansion.
- - Coordinated inventory and scheduling, ensuring smooth daily operations.
Quality Control Inspector
PCL Construction
01.2022 - 08.2022
- Collaborated with the civil engineering team to assess and inspect solar panel infrastructure and related structural components.
- Worked efficiently with team members to complete tasks at an exceptional pace while maintaining quality standards.
- Maintained strict safety protocols, continuously assessing risks to ensure zero incidents on-site.
- Planned and executed additional tasks as required by the planning team to meet project goals.
- Contributed to a team that successfully inspected over 70 solar panel base structures daily.
English Teacher
Private, Virtual/In-person Tokyo
01.2021 - 01.2022
- - Designed individualized lesson plans based on student needs and parent input.
- - Delivered English education focused on cultural understanding and practical usage.
- - Maintained ongoing communication with parents to ensure quality and transparency.
Market Intelligence Research Analyst
MCIB partners
06.2021 - 01.2022
- Researched product and industry trends across multiple sectors (pharmaceuticals, automotive, etc.).
- Conducted cold-call interviews with domestic and international professionals and private sector and government-affiliated experts.
- Drafted concise research summaries to guide client decisions in international markets.
- Managed multiple projects under strict deadlines and changing scopes.
Education
Highschool Diploma -
Willow Creek Composite
Claresholm, Alberta01-2020
General Studies
Lethbridge Polytechnic
Lethbridge Alberta,CanadaSkills
- - Bilingual English/Japanese communication
- - Translation (Japanese, English)
- - Cross-cultural client relations
- - MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)
- - Research & report writing
- - Excellent cold calling skills
- - Adaptability under pressure
- Food safety compliance
- Technical problem solving
Affiliations
- Economic Development Ambassador - MD of Willow Creek, Alberta, Canada
Languages
English
Bilingual or Proficient (C2)
Japanese
Bilingual or Proficient (C2)
References
Available upon request
Timeline
Barista/Supervisor
Tabinone Coffee
11.2023 - 04.2024
Pest Control Tech / Lead
Insight Pest Solutions
04.2023 - 12.2024
Quality Control Inspector
PCL Construction
01.2022 - 08.2022
Market Intelligence Research Analyst
MCIB partners
06.2021 - 01.2022
English Teacher
Private, Virtual/In-person Tokyo
01.2021 - 01.2022
Highschool Diploma -
Willow Creek Composite
General Studies
Lethbridge Polytechnic
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