Jose Monroy-Hidalgo
Service Member
Irvington
Summary
Dedicated professional with a diverse background spanning from the United States Marine Corps to customer service roles. Excelled in quality assurance and collaborative teamwork, significantly enhancing mission readiness and customer satisfaction. Demonstrated resilience in dynamic environments, mastering both logistical coordination and interpersonal customer interactions. Proven track record of fostering safety and efficiency, with a keen focus on problem-solving and dependability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Demolition Laborer/Painter's Helper
Cordova Brothers LLC.
06.2018 - 09.2018
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered and disposed of worksite debris to remove safety hazards.
- Painted walls, ceilings and other surfaces.
- Performed demolition work on existing structures.
- Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
- Loaded and unloaded construction materials to prepare for use in construction.
Table Busser/Cashier Helper
La Strada Italian Restaurant
04.2019 - 06.2020
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Demonstrated attention to detail when setting tables according to specific guidelines or special event requirements.
- Utilized strong problem-solving skills to address any issues that arose during shifts, ensuring smooth operation of the dining area.
- Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
Food Preparation Worker/Customer Service Cashier
Bagel Box
07.2020 - 10.2021
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Organized and re-stocked various stations and self-service items.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card, and check transactions to complete customer purchases.
- Collaborated with team members to maintain smooth operations during peak hours.
- Guaranteed customer satisfaction by quickly delivering orders.
Ammunition Technician
United States Marine Corps
10.2021 - Current
- Supporting troop training exercises by coordinating the delivery and setup of necessary live-fire ranges and practice munitions supplies.
- Assisted in the disposal of unserviceable or obsolete ammunition items, ensuring that they were safely removed from inventory without posing any risks to personnel or facilities.
- Managed hazardous waste disposal according to environmental regulations, minimizing ecological impact from expired or damaged ammunition stocks.
- Supported mission readiness with quick response times for urgent requests requiring specialized or additional ammunition resources.
- Trained junior technicians in proper ammunitions handling techniques and safe operating procedures, fostering a culture of safety and responsibility.
Education
High School Diploma -
Science Park High School
Newark, New Jersey06-2021
Skills
Quality assurance procedures
Consistent Dependability
Resilient In Dynamic Environments
Problem-solving
Collaborative Teamwork
Customer service
Certification
DOT Hazardous Materials Transportation Certification - Department of Transportation (DOT).
Timeline
Ammunition Technician
United States Marine Corps
10.2021 - Current
Food Preparation Worker/Customer Service Cashier
Bagel Box
07.2020 - 10.2021
Table Busser/Cashier Helper
La Strada Italian Restaurant
04.2019 - 06.2020
Demolition Laborer/Painter's Helper
Cordova Brothers LLC.
06.2018 - 09.2018
High School Diploma -
Science Park High School
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