Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Jorge Centeno

Application Manager

Summary

Experienced Application Manager with over 11 years of experience in industrial automation and mechatronic systems. Expert in developing and implementing strategic plans that drive efficiency and effectiveness. Skilled in mechatronic systems design and development, with a demonstrated ability to manage complex projects and exceed performance targets. Strong interpersonal and relationship-building skills, with a successful record of fostering positive relationships with colleagues and customers. Notable achievements include training over 200 employees worldwide and successfully completing more than 50 projects with exceptional results.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Application Manager

B & R
Yokohama
2020.01 - Current
  • Collaborated closely with management teams to plan, develop, and execute technical strategies aligned with the client's vision, resulting in the acquisition of over 30 new projects and more than 500,000,000 JPY in total revenue.
  • Evaluated architecture design, testing and deployment requirements for the software development process; identified project costs to reduce overall expenditure by 20% and increased application revenue by 250% annually.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones, resulting in a 60% increase of employee retention.
  • Analyzed customer projects to propose optimal software applications for unique requirements, successfully introducing three new technologies into the Japanese market from prototype to series production machines.
  • Responsibilities: 70% management, 10% software development, 10% support, 10% customer training.
  • Tech Stack: Mechatronic systems, Robotics, CNC, Safety, PLC, Industrial PC, Python, ST, C, C++, MS 365, SAP, and others.

Application Team Leader

B & R
Yokohama
01.2019 - 12.2019
  • Provided comprehensive one-on-one and group training to a team of 10 members, resulting in improved team performance and productivity.
  • Created and maintained technical and user documentation, test cases, and release notes, resulting in a 40% reduction in debugging time and increased software quality.
  • Conducted analysis of applications to identify and document weaknesses and errors, ensuring the delivery of high-quality products to customers.
  • Collaborated with cross-functional teams to develop projects that prioritize customer needs and requirements.
  • Responsibilities: 50% management, 30% software development, 10% support, 10% customer training.
  • Tech Stack: Mechatronic systems, Robotics, CNC, Safety, PLC, Industrial PC, Python, ST, C, C++, MS 365.

Application Engineer

B & R
Yokohama
03.2018 - 12.2018
  • Demonstrated advanced technical expertise and a deep understanding of software applications, resulting in improved performance, continuous improvement recommendations, and innovative product development.
  • Traveled to key accounts to provide technical guidance and training for successful product launches, resulting in increased customer satisfaction and loyalty.
  • Developed and maintained strong relationships with customers to identify and pursue new business opportunities, contributing to the company's overall mission and growth.
  • Responsibilities: 60% software development, 30% support, 10% customer training.
  • Tech Stack: Mechatronic systems, Robotics, CNC, Safety, PLC, Industrial PC, ST, C, C++, MS 365.

International Application Engineer

B & R
Eggelsberg, Upper Austria
09.2011 - 02.2018
  • Collaborated closely with clients globally to understand their automation needs and worked with cross-functional teams to develop and deliver high-quality solutions, ensuring excellent service delivery and customer satisfaction.
  • Designed, developed, debugged, and optimized automation programs, leading to the successful commissioning of over 20 machines.
  • Spearheaded a global internal training program, training and mentoring over 150 application engineers across different subsidiaries, resulting in a significant increase in knowledge transfer, skills development, and standardization of knowledge for new employees globally.
  • Responsibilities: 40% software development, 40% internal training, 10% support, 10% customer training.
  • Tech Stack: Mechatronic systems, Robotics, CNC, Safety, PLC, Industrial PC, Python, ST, C, C++, LD, IL, CFC, MS 365, SAP.

Education

Bachelor of Science - Mechatronics Engineering

ITESM-CEM
State Of Mexico, Mexico
08.2006 - 05.2011

Skills

Effective leader

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Software

Structured text (ST)

Python

CFC, SFC, IL

C

C

PHP

JavaScript

Ladder

Interests

Hiking

Running

Reading

Micro-green farming

Playing video games

Timeline

Application Manager

B & R
2020.01 - Current

Application Team Leader

B & R
01.2019 - 12.2019

Application Engineer

B & R
03.2018 - 12.2018

International Application Engineer

B & R
09.2011 - 02.2018

Bachelor of Science - Mechatronics Engineering

ITESM-CEM
08.2006 - 05.2011

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Jorge CentenoApplication Manager