JOANNA SUELO
HR/Office Staff
Setagaya-ku,Hanegi 1-31-3
Summary
Dynamic professional with a proven track record in many different field of work. I am looking for a job opportunity where I could develop my knowledge and personality as a career person. To bring out the best of my potentials and skills for the benefit of my employer and myself for the preparation of future advancement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
2
2
Languages
Work History
HR/Office Staff
SAKURA HUMAN RESOURSES COMPANY
Tokyo, Tokyo
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Family Babysitter/Tutor
QUILLET FAMILY From France
Tokyo
02.2022 - 02.2024
- Assisting School Homeworks , Learning English, worked on puzzles and read books. Cleaning house. Preparing meals.
Housekeeper
Pinay Housekeeping Company
02.2019 - 10.2021
- Maintained clean and comfortable environments in buildings and houses by vacuuming, cleaning windows, and dusting.
Customer Service Representative
Teletech - Novaliches
12.2017 - 06.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Sales Consultant
Mitsubishi Motors Philippines
03.2014 - 10.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Sales Executive/Receptionist
HYUNDAI Spark Motors Philippines
01.2011 - 01.2014
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor of Science - Customs Administration
PHILIPPINE MARITIME INSTITUTE
MANILA, PHILIPPINES 04.2001 -
Skills
Self driven, Hard worker and always willing to learn new things
Friendly, positive attitude
Teamwork and collaboration
Flexible and adaptable
Supervision and leadership
Excellent communication
Customer service
Timeline
HR/Office Staff
SAKURA HUMAN RESOURSES COMPANY
02.2024 - Current
Family Babysitter/Tutor
QUILLET FAMILY From France
02.2022 - 02.2024
Housekeeper
Pinay Housekeeping Company
02.2019 - 10.2021
Customer Service Representative
Teletech - Novaliches
12.2017 - 06.2018
Sales Consultant
Mitsubishi Motors Philippines
03.2014 - 10.2016
Sales Executive/Receptionist
HYUNDAI Spark Motors Philippines
01.2011 - 01.2014
Bachelor of Science - Customs Administration
PHILIPPINE MARITIME INSTITUTE
04.2001 -
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