Jin Woo Yang

Team change due to the dismissal of Beds Network team. Primary roles are to reactivate churned accounts and manage major non-chain accounts in Tokyo.

• Reactivation: Activated 22 partners who were negative on selling at Agoda by persuading them about the benefits of the platform.
• Account Management: Increased the total volume of bookings of my accounts by 123%. Actively approached top potential hotels and optimized their promotions, prices, and stocks.
• Made a significant good practice by growing a hotel's bookings by 473% after a successful reactivation and account management, making the hotel rank in 2nd in Asakusa area.

In charge of nurturing Beds Network program, a B2B channel of Agoda, by acquiring new partners and increasing the volume of bookings of existing accounts.

• New Acquisition: Made more than 50 hotel partners join Beds Network by cold calls and meeting, over-achieving KPI by 125%.
• Account Management: Got incremental discount deals from 2 major chains and a number of individual hotels, over-achieving KPI by 133% and generating 1500 additional weekly bookings.
• Data Analysis: Utilized SQL skill and data-driven perspective on KPI achievement to create dashboards which have been used by the entire Japan team.

• Main PIC of establishing early-stage seller education program strategy.
• Worked on creating seller education materials such as webinar and articles.
• In charge of data analysis of sellers' education program participations.

• Managed FMCG sellers and new potential sellers as an account manager. Led 150% performance uplift on average during their initial stages by establishing efficient mass communication channel and in-dept personalized supports.
• Contributed to 375% YoY order growth of a FMCG seller who now has become top 3 Japan seller in Singapore by managing the account for a year.
• Led Shopee Japan's seminar project targeted to the entire onboarded sellers. The seminar was to provide sellers with information in market, platform, and customers.
• Won Shopee Value Awards for the first time among Japan team being nominated as an awardee of 'We Stay Humble' section.

* Based on the performance during the internship, I was officially hired as a full-time associate in April 2021.

• In charge of outbound sales activities such as cold emails targeted to potential clients.
• In charge of consultation and education of new sellers about the Shopee platform and Southeast Asian E-commerce market. Increased number of successfully onboarded sellers by 103%.
• Held outbound seminars to attract new clients and provide them with necessary information to use platform.

• Enlisted to the ROK Army to serve the military duty.