Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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JESSE JICI TIAN

JESSE JICI TIAN

Tokyo

Summary

Entrepreneurial and results-driven professional with a proven track record in sales, team management, and client development. Experienced in lead generation, candidate screening, and managing high-performing teams. Passionate about building strong relationships and driving business growth through people-focused strategies.

Overview

4
4
years of professional experience

Work History

Owner/Operator

Student Works Management Program
10.2019 - 01.2024
  • Operated a regional painting franchise while leading a team through seasonal marketing, recruitment, and project delivery cycles.
  • Hired, trained, and managed 5–10 staff annually, focusing on performance development and long-term team retention (zero turnover in 2023).
  • Generated consistent six-figure revenue annually through proactive outreach, client meetings, and proposal-based sales.
  • Built long-term client relationships through attentive communication and fast issue resolution, resulting in strong repeat and referral business.
  • Coordinated all project logistics, balancing customer satisfaction with operational deadlines and budgets.
  • Developed structured systems for screening, hiring, and onboarding

Sales and Marketing Specialist

Raiju Digital
05.2021 - 09.2021
  • Took on a remote internship during a pause in business operations caused by the pandemic, in order to improve digital sales and client acquisition skills.
  • Executed lead generation campaigns using social media and automation tools.
  • Built partnerships with white-label agencies to expand service reach.
  • Gained hands-on experience with CRM tools and remote client management.

Sales and Marketing Manager

Fenn's Painting
10.2020 - 05.2021
  • Supported sales and project coordination at a local painting company during the off-season of my own franchise.
  • Assisted with client outreach, quote preparation, and job scheduling.
  • Gained insights into team dynamics from a different management perspective.

Education

BA - Honours - International Relations

University of Western Ontario
London, Ontario, Canada
05.2023

Skills

Technical:
  • Microsoft Excel
  • CRM Software
Business:
  • Sales & Marketing
  • Lead Generation
  • Client Relationship Management
Soft:
  • Communication
  • Team Leadership
  • Time Management
  • Adaptability

LANGUAGES

English - Native speaker
Chinese - Mandarin - Native speaker
Japanese - Beginner/Intermediate

Timeline

Sales and Marketing Specialist

Raiju Digital
05.2021 - 09.2021

Sales and Marketing Manager

Fenn's Painting
10.2020 - 05.2021

Owner/Operator

Student Works Management Program
10.2019 - 01.2024

BA - Honours - International Relations

University of Western Ontario

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JESSE JICI TIAN