Jesa Butac
Manila,Philippines
Summary
Seasoned CDPAP Coordinator with deep understanding of Consumer Directed Personal Assistance Program policies and guidelines. Possess strong knowledge in patient care coordination, staff management, and home health aide training, ensuring high level service to patients while adhering to compliance rules. Proven track record in improving workflow efficiency and enhancing patient satisfaction. Demonstrated ability to effectively communicate with patients, caregivers, and healthcare professionals.
Compassionate and adept Foreign Domestic Worker known for high productivity and efficient task completion. Possess specialized skills in household management, caregiving, and culinary expertise. Excel in time management, adaptability, and interpersonal communication, ensuring seamless integration into family environments and exceeding expectations in personal assistance roles.
Overview
7
7
years of professional experience
Work History
Sales Associate
Cosmetics
Cagayan De Oro , Mindanao
01.2020 - 02.2021
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Organized stockroom shelves according to size, color or style.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed trusting relationships with customers by making personal connections.
- Adapted sales strategies based on customer interactions and feedback to improve results.
PERSONAL ASSISTANCE
Abdull ghafoor
Manama , Bahrain
03.2022 - Current
- Provided personal care assistance to elderly and disabled patients in their homes.
- Compared information and coordinated with other executive assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
- Provided personal assistance such as carrying items to customers' cars upon request.
- Provided in-home support services to individuals with developmental disabilities, including personal care and assistance with daily living activities.
- Scheduled appointments for staff members with clients or other stakeholders who needed assistance with specific program issues.
- Provided assistance with personal hygiene, such as bathing and dressing.
Waiter's Assistant
GRILLS
Cagayan De Oro , Mindanao
02.2018 - 12.2019
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Assisted waiters in taking orders from customers, carrying trays of food to tables, and providing refills on drinks.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Cleaned and sanitized dining areas including tables, chairs, floors, windowsills, carpets.
- Communicated with kitchen staff regarding any changes or special requests from customers' orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Adhered to all safety guidelines set forth by the restaurant's policy manual.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Ensured that all areas of the restaurant were kept clean throughout shifts.
Education
High School Diploma -
Cagayan De Oro College
Cagayan De Oro Carmen03-2019
Skills
- Personal assistance
- Grading assistance
- Camera operation assistance
- Account assistance
- Patient care assistance
- Homework support and assistance
- Personal shopping assistance
- Food running assistance
- Personal care assistance
- Personal service
- Medical treatment assistance
- Disability assistance proficiency
- Sales assistance
- Strong Interpersonal Abilities
- Personal hygiene
- Interpersonal awareness
- Waiter assistance
Languages
English
Proficient
C2
Arabic
Elementary
A2
German
Beginner
A1
Timeline
PERSONAL ASSISTANCE
Abdull ghafoor
03.2022 - Current
Sales Associate
Cosmetics
01.2020 - 02.2021
Waiter's Assistant
GRILLS
02.2018 - 12.2019
High School Diploma -
Cagayan De Oro College