Jerrell Barrow

Support Personnel 2019 Sep-Current

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.

Jet Engine Intermediate Maintenance Technician 2016 Sep-2019 Sep

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Inspected, maintained, tested and repaired aerospace propulsion systems, including jet engines, small gas turbine engines and propellers.
• Maintained up-to-date and accurate logs and permanent records.

Flight Line Technician-2015 Feb-2016 Sep | Shaw AFB SC

• Diagnosed aircraft engines and determined appropriate repairs needed to correct such issues.
• Completed preventative and reparative maintenance on aircraft propulsion and computer systems.
• Reviewed drawings and engine blueprints to determine exact locations where issues occurred.

• Provided exceptional services and pleasant shopping experiences to retail customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educated customers on promotions to enhance sales.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.