Jeniffer Maldonado
Japanese, English, Spanish Translator & Interpreter
Edogawa
Summary
Dynamic and detail oriented translator and interpreter with proven success at Techno Create Co., Ltd, delivering high quality translations and real time interpretations. Fluent in Japanese, Spanish, and English, I excel in cultural awareness and effective communication, contributing to client satisfaction and retention through meticulous language support and collaboration with cross functional teams.
Professional language specialist prepared to excel in translation and interpretation roles. Proven track record of delivering accurate and culturally nuanced translations. Known for strong collaboration with teams and adaptability to evolving project demands. Key skills include linguistic accuracy and cultural fluency.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Translator & Interpreter in Marketing Research
Techno Create Co., Ltd
01.2026 - Current
- Received consistent positive client feedback for exceptional accuracy and attention to detail in translations and interpreted communications.
- Translated 80+ marketing research materials, reports, and client communications monthly from Japanese to English, ensuring cultural and contextual accuracy.
- Supported 15+ international clients by providing high-quality translation and interpretation services tailored to business needs.
- Provided real-time interpretation during weekly business meetings and negotiations, improving communication efficiency and reducing misunderstandings.
- Managed multiple projects simultaneously under tight deadlines while maintaining high-quality standards.
- Collaborated with cross-functional teams to support international market research initiatives.
- Contributed to client retention and business growth through reliable and high-quality language support.
- Utilized CAT tools (Trados, MemoQ, Smartcat) to ensure consistency and efficiency across translation projects.
- Leveraged Microsoft Office (Excel, PowerPoint) and Google Workspace to manage documentation, data, and client communications effectively.
- Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
- Interpreted spoken and written languages other than English and vice versa.
- Translated website content from other languages to English.
Front Desk Receptionist & Multilingual Translator
Clean Office
04.2023 - 05.2025
- Welcomed guests at the front desk, providing a professional and friendly first point of contact while managing the check-in and check-out process.
- Processed room deposits, fees, and payments accurately using internal systems.
- Maintained a clean, organized, and professional front office environment.
- Handled sensitive customer information with strict confidentiality in accordance with company privacy policies.
- Provided multilingual support in Japanese, English, and Spanish to assist international guests.
- Assisted guests with inquiries, reservations, and general customer service needs.
- Resolved guest issues and complaints efficiently, ensuring high customer satisfaction.
- Coordinated with housekeeping and other departments to ensure smooth daily operations.
- Developed strong working relationships with team members, fostering a positive work environment.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Customer Service & Cashier
Target
09.2022 - 03.2023
- Maintained a clean and organized workspace, creating a welcoming environment for customers.
- Processed customer orders and handled cash, card, and digital payments accurately.
- Balanced cash registers at the end of each shift, minimizing discrepancies and ensuring accuracy.
- Delivered friendly and efficient customer service in a fast paced environment.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Collaborated with team members to streamline checkout processes, reducing average customer wait time.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Handled high pressure situations calmly, maintaining professionalism during busy periods and challenging customer interactions.
- Resolved customer inquiries and complaints promptly to ensure customer satisfaction.
- Worked collaboratively with team members to maintain smooth daily operations.
- Assisted international customers using English and Spanish, ensuring clear communication and a positive customer experience.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Cafeteria Assistant
Snow College
01.2022 - 07.2022
- Prepared and served food in a fast paced cafeteria environment while maintaining high standards of cleanliness and food safety.
- Took and processed customer orders efficiently, ensuring accuracy and timely service.
- Provided friendly customer service to a diverse student population.
- Assisted both English speaking and non English-speaking customers, including Spanish speaking and international students, ensuring clear communication.
- Maintained a clean and organized kitchen and service area in compliance with health and safety regulations.
- Worked collaboratively with team members to ensure smooth daily operations during peak hours.
- Restocked condiments, beverages, and utensils per expected use levels.
- Served food according to temperature, safety, and presentation guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Participated in regular safety training sessions, maintaining a safe working environment for all employees.
Customer Service & Cashier
Hipermaxi
01.2021 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
Multilingual Interpreter (Japanese) -
ISI Japanese Language School
Shinjuku, Tokyo, Japan 04.2001 -
Spanish Teacher Training Program -
Snow College
Ephraim, UT, USA 04.2001 -
High School Diploma -
Yachay Wasy Leonardo Da Vinci
Achumani, La Paz, Bolivia12-2021
Skills
Cultural awareness
Written translation
Language localization
Continuous learning mindset
Fluent bilingualism
Effective communication techniques
Computer assisted translation
Translation memory tools
Live interpretations
Advanced grammar
FLUENT IN JAPANESE, SPANISH AND ENGLISH
Document translation
Verbal and written communication
Cultural expertise
Client service
Teamwork and collaboration
Student education
Teacher education
Timeline
Translator & Interpreter in Marketing Research
Techno Create Co., Ltd
01.2026 - Current
Front Desk Receptionist & Multilingual Translator
Clean Office
04.2023 - 05.2025
Customer Service & Cashier
Target
09.2022 - 03.2023
Cafeteria Assistant
Snow College
01.2022 - 07.2022
Customer Service & Cashier
Hipermaxi
01.2021 - 12.2021
Multilingual Interpreter (Japanese) -
ISI Japanese Language School
04.2001 -
Spanish Teacher Training Program -
Snow College
04.2001 -
High School Diploma -
Yachay Wasy Leonardo Da Vinci