Jenifer Peterson
APO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth
Overview
24
24
years of professional experience
Work History
Secretary
Fifth Air Force-Yokota Air Base
- Manage and maintain the director and deputy calendar to coordinate various meetings and appointments
- TMT Administrator
- Receive telephone calls, greet visitors, and ascertain the nature of the calls or visits
- Review and process incoming and outgoing correspondence
- Perform a variety of administrative and clerical work to support the A3 office
- Manage Government Purchase Card
- Manage conference room schedule
- Performance Evaluation Systems Administrator.
Kindergarten Teacher Aide
Department of Defense Education Activity-Yokota Air Base
08.2021 - 06.2023
- Perform a variety of clerical duties using computer programs and office equipment
- Providing service to meet the needs of the children and their parents by explaining requirements, procedures, and decisions in a manner that instills confidence and cooperation
- Follow up with students and parents to ensure that their needs are being met in the classroom
- Perform duties of a building monitor in a proactive manner and ensure the safety of the children in the school
- Aid in the assigned student assessment procedures by monitoring testing activities and ensuring that the students stay on task
- Support the classroom management plan and provide instructional assistance.
Administrative Assistant
WIC Overseas-Yokota Air Base
07.2020 - 08.2021
- Front desk reception duties: answering phones, directing calls, greeting clients, making appointments, and notifying clients of upcoming scheduled appointments
- General front office clerical work to include making copies, drafting correspondence, maintaining filing system, and processing mail, and maintain office supplies
- Locate Electronic Health Record charts and review information for accuracy
- Update Electronic Health Records
- Interview potential WIC clients who apply for the program
- Prepare client files for the nurse staff
- Screen WIC clients during appointments by taking weight and height information.
English Teacher
Beverly English School-Kunitachi, Japan
07.2020 - 02.2021
- Guide students in reading and writing English.
Substitute Teacher
Department of Defense Education Activity – Yokota Air Base
01.2020 - 03.2020
- Provide classroom instruction for classroom based on lesson plan left by regular teacher.
Yokota West Teacher Aide
Department of Defense Education Activity – Yokota Air Base
08.2019 - 12.2019
- Provided clerical support to the teacher including but not limited to making copies, sending email correspondence, and proof-reading assignments
- Assisted teacher with classroom presentations
- Escorted students to classes
- Assisted with supervising students in the teacher’s absence
- Kept records of student’s grades.
Licensed Vocational Nurse
Crestwood Behavioral Health Center - Vallejo, CA
07.2014 - 12.2014
- Admitted and discharged patients
- Administered prescribed medications including injections
- Took and recorded vital signs
- Took daily notes and entered into the computer system.
Customer Care Specialist
Fidelity National Home Warranty - Concord, CA
05.2005 - 12.2012
- Accurately deny or approve warranty claims that follow the guidelines of the Department of Insurance and the Better Business Bureau
- Assist in the proper training of employees
- Process correspondence letters as needed
- Maintain a daily log of letters processed and incorrectly denied claims
- Review and close out end-of-the-month reports of all denial letters
- Researching and responding to Better Business Bureau complaints
- Researching and responding to Department of Insurance complaints
- Following up on potential legal issues
- Responding to “Contact Us” emails daily
- Distributing correspondence requests throughout the Customer Care Department.
Medical Assisting Externship
Non-Surgical Spine Care & Allergy Relief Center - Pleasanton, CA
10.2009 - 01.2010
- Opened office in the morning, including sterilization of all equipment
- Prepared patients for exams including placing them on heat, cervical, and lumbar decompression machines, Hako-Med electric stimulations, and on the Aqua-Med massaging table
- Answered multiple phone lines and scheduled patient appointments
- Entered in SOAP notes into the system.
Bartender/Server
Chilis Grill and Bar – San Ramon, CA
07.2005 - 06.2009
- Food server and bartender
- Trainer of new employees.
Administrative Assistant
Jeffery Wolk Inc. - Orinda, CA
10.2004 - 05.2005
- Answer incoming calls
- Assist with processing and preparing taxes
- General administrative duties.
Bartender/Server
TGI Fridays - San Ramon, CA
01.2002 - 05.2005
- Food server and bartender
- Trainer of new employees.
Bartender/ Banquet Server
Lafayette Park Hotel- San Ramon, CA
11.2000 - 01.2002
- Food server and bartender
- Trainer of new employees.
Bartender
Felts Billiards- San Ramon, CA
04.1999 - 11.2000
- Bartender
Education
BA in World History -
American Public University System
Charles Town, WVLicensed Vocational Nursing Program - undefined
Blake Austin College
Vacaville, CAAssociate of Applied Science Degree in Medical Assisting - undefined
Heald College
Concord, CAundefined
Skills
- Appointment Scheduling
- Meeting Coordination
- Supply Restocking
- Research
- Calendar Management
- Writing
- Office Administration
- Supply Ordering
- Payroll Administration
- Database Maintenance
- Inventory purchasing
- Document Preparation
- Business Correspondence
- Managing purchasing activities
- Developing presentations
Affiliations
Commander's Key Support Liaison Mentor for the 374th Logistics Readiness Squadron.
Timeline
Kindergarten Teacher Aide
Department of Defense Education Activity-Yokota Air Base
08.2021 - 06.2023
Administrative Assistant
WIC Overseas-Yokota Air Base
07.2020 - 08.2021
English Teacher
Beverly English School-Kunitachi, Japan
07.2020 - 02.2021
Substitute Teacher
Department of Defense Education Activity – Yokota Air Base
01.2020 - 03.2020
Yokota West Teacher Aide
Department of Defense Education Activity – Yokota Air Base
08.2019 - 12.2019
Licensed Vocational Nurse
Crestwood Behavioral Health Center - Vallejo, CA
07.2014 - 12.2014
Medical Assisting Externship
Non-Surgical Spine Care & Allergy Relief Center - Pleasanton, CA
10.2009 - 01.2010
Bartender/Server
Chilis Grill and Bar – San Ramon, CA
07.2005 - 06.2009
Customer Care Specialist
Fidelity National Home Warranty - Concord, CA
05.2005 - 12.2012
Administrative Assistant
Jeffery Wolk Inc. - Orinda, CA
10.2004 - 05.2005
Bartender/Server
TGI Fridays - San Ramon, CA
01.2002 - 05.2005
Bartender/ Banquet Server
Lafayette Park Hotel- San Ramon, CA
11.2000 - 01.2002
Bartender
Felts Billiards- San Ramon, CA
04.1999 - 11.2000
Secretary
Fifth Air Force-Yokota Air Base
Licensed Vocational Nursing Program - undefined
Blake Austin College
Associate of Applied Science Degree in Medical Assisting - undefined
Heald College
undefined
BA in World History -
American Public University System
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