JEFF WOOHYEOK CHANG
Yokosuka,14
Summary
Accomplished dental professional with a proven track record at NMRTC YOKOSUKA, enhancing patient oral health through expert endodontic therapy and restorative dentistry. Excelled in mentoring staff and fostering strategic partnerships, significantly improving clinic operations and patient satisfaction. Skilled in oral surgery and committed to continuous professional development.
Overview
4
4
years of professional experience
Work History
Brig/Kurihama Dental Officer
NMRTC YOKOSUKA
09.2024 - Current
- Conducted routine oral cancer screenings.
- Assisted in the training of new dental staff members, ensuring adherence to best practices for efficient clinic operations.
- Improved patient satisfaction by providing comprehensive dental care and promoting good oral hygiene habits.
- Contributed to a positive work atmosphere by fostering open communication, providing constructive feedback, and supporting colleagues in their professional growth.
- Performed various dental procedures, such as extractions, root canals, and restorations, resulting in improved oral health for patients.
General Dentist
NMRTC YOKOSUKA
09.2024 - Current
- Completed consultations with patients for treatment plan.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Collaborated with dental hygienists and assistants to provide efficient and high-quality care to patients.
- Managed busy appointment schedules while accommodating emergency cases as needed.
Dental Division Officer
NMRTU SASEBO
05.2024 - 09.2024
- Fostered a positive work environment with open lines of communication and proactive problem-solving approaches.
- Mentored junior staff members, providing guidance and support for their professional development.
- Established strategic partnerships with external stakeholders, expanding business opportunities for the division.
- Collaborated with other departments to ensure seamless coordination and alignment of division initiatives.
- Led team in developing strategic plans to meet operational objectives.
- Coordinated activities of subordinate personnel to support mission success.
Ancillary and Specialty Care Division Officer
NMRTU SASEBO
09.2023 - 09.2024
- Mentored junior staff members, providing guidance and support for their professional development.
- Established strategic partnerships with external stakeholders, expanding business opportunities for the division.
- Collaborated with other departments to ensure seamless coordination and alignment of division initiatives.
- Fostered a positive work environment with open lines of communication and proactive problem-solving approaches.
- Trained and mentored personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
Primary Customer Relations Representative
NMRTU SASEBO
12.2022 - 09.2024
- Maintained comprehensive knowledge of company offerings to provide accurate information and recommendations to customers.
- Logged call information and solutions provided into internal database.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Monitored overall trends in customer satisfaction levels utilizing data-driven analysis tools.
- Collaborated with cross-functional teams to develop new strategies for enhancing the customer experience.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
General Dentist
NMRTU SASEBO
09.2021 - 09.2024
- Adjusted dentures to deliver secure and comfortable fit.
- Completed consultations with patients for treatment plan.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Collaborated with dental hygienists and assistants to provide efficient and high-quality care to patients.
- Developed long-lasting relationships with patients by providing compassionate care and addressing concerns promptly.
- Managed busy appointment schedules while accommodating emergency cases as needed.
- Advised patients on appropriate treatment for pain and gave specific home care instructions.
- Continuously updated knowledge in the field of dentistry through participation in professional development courses and conferences.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
General Dentist
BHC Jacksonville
09.2020 - 09.2021
- Collaborated with dental hygienists and assistants to provide efficient and high-quality care to patients.
- Managed busy appointment schedules while accommodating emergency cases as needed.
- Advised patients on appropriate treatment for pain and gave specific home care instructions.
- Adjusted dentures to deliver secure and comfortable fit.
Education
Doctor of Dental Medicine - General Dentistry
Rutgers School of Dental Medicine
Newark, New Jersey05-2020
Bachelor of Arts - Biology
New Jersey Institute of Technology
Newark, New Jersey05-2016
Skills
- Endodontic Therapy
- Oral Surgery Expertise
- Cosmetic Dentistry
- Oral Hygiene Instruction
- Restorative Dentistry
- Preventive Care
Hobbies
Golf, snowboarding, and lifting
Languages
English
Native language
Korean
Proficient
C2
Timeline
Brig/Kurihama Dental Officer
NMRTC YOKOSUKA
09.2024 - Current
General Dentist
NMRTC YOKOSUKA
09.2024 - Current
Dental Division Officer
NMRTU SASEBO
05.2024 - 09.2024
Ancillary and Specialty Care Division Officer
NMRTU SASEBO
09.2023 - 09.2024
Primary Customer Relations Representative
NMRTU SASEBO
12.2022 - 09.2024
General Dentist
NMRTU SASEBO
09.2021 - 09.2024
General Dentist
BHC Jacksonville
09.2020 - 09.2021
Doctor of Dental Medicine - General Dentistry
Rutgers School of Dental Medicine
Bachelor of Arts - Biology
New Jersey Institute of Technology
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