Jasmin Fidler
Western Australia
Summary
Results-driven Administrative Officer at Austin Engineering specializing in office management and relationship development. Achieved a 30% boost in productivity via effective staff coordination and secure data handling. Proven experience in documentation and reporting, with a focus on problem-solving and professional communication. Strong ability to maintain confidentiality and build positive client relationships.
Overview
7
7
years of professional experience
Work History
Administrative Officer
Austin Engineering
08.2023 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created, prepared, and delivered reports to various departments.
Delivery Driver
Australia Post
04.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
House Mother
Stay At Home Mum
07.2018 - 2021
- Managed household finances responsibly, ensuring adequate funds for necessities and special events.
- Developed life skills programs for residents, including budgeting, cooking, and time management.
- Provided emotional support during difficult times, helping residents navigate personal challenges.
- Evaluated resident progress regularly through meetings with school staff members or counselors to ensure adequate support was provided.
- Facilitated conflict resolution among residents, promoting healthy communication strategies and respecting individual perspectives.
- Maintained a clean and organized house by delegating chores and supervising daily tasks.
- Coordinated transportation arrangements for school activities, appointments, and other outings as needed.
- Collaborated with school staff to address individual student needs and support academic success.
- Mentored young adults on appropriate social etiquette during formal events or gatherings outside of the residence.
- Continuously updated knowledge on best practices in residential care through professional development workshops or conferences.
- Provided crisis management and intervention during emergency situations.
Education
High School Diploma - Cert Iii Childcare Education
Katanning Senior High
Katanning05.2017
Skills
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
- Relationship building
- Human resources support
- Payroll and budgeting
- Personnel management
- Travel arrangements
- Training and coaching
- Database administration
- Document control
- Data retrieval systems
- Workflow planning
- Office administration
- Customer service
- Time management
- Data entry
- Computer skills
- Customer and client relations
- Verbal communication
- Supervising staff
- Mail handling
- Filing
- Documentation and recordkeeping
- Client relations
- Filing and data archiving
- Professional communication
- Documentation and reporting
- Mail management
- Confidential document control
- Strong problem solver
- Mail distribution
- Prioritization
- Inventory systems
- Professional and mature
Timeline
Administrative Officer
Austin Engineering
08.2023 - Current
Delivery Driver
Australia Post
04.2022 - 07.2023
House Mother
Stay At Home Mum
07.2018 - 2021
High School Diploma - Cert Iii Childcare Education
Katanning Senior High
Similar Profiles
Brian D. VasquezBrian D. Vasquez
Fitter/Welder at Austin EngineeringFitter/Welder at Austin Engineering
Darcy EdgelowDarcy Edgelow
Apprentice Boilermaker/Welder at Austin EngineeringApprentice Boilermaker/Welder at Austin Engineering
Bach Trung BanhBach Trung Banh
Welder at Austin EngineeringWelder at Austin Engineering
Anthony HillAnthony Hill
Industry Process Consultant at Dassault SystemesIndustry Process Consultant at Dassault Systemes
Zena Zena null
Customer Service Officer at The Blinds GalleryCustomer Service Officer at The Blinds Gallery