James Sutherland
Summary
Resourceful Fulfillment Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
4
4
years of professional experience
Work History
English as a Second Language Teacher
Joytalk
04.2022 - Current
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Developed and implemented a comprehensive curriculum, resulting in improved student performance.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Collaborated with colleagues to share best practices, creating a supportive teaching community.
Fulfillment Center Associate
Reckitt
03.2022 - Current
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Supported inventory control efforts by conducting regular cycle counts, identifying discrepancies, and rectifying issues promptly.
Aquatics Supervisor
University Of Wilmington North Carolina
02.2020 - 12.2021
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
- Improved customer satisfaction with streamlined scheduling of swim lessons, private events, and facility rentals.
- Coordinated successful community outreach programs, promoting aquatics center offerings to local schools and organizations.
- Collaborated with other department supervisors to create cohesive programming across multiple recreation facilities.
- Assisted in the recruitment, interviewing, hiring, and onboarding processes for new aquatic staff members.
Education
Bachelor of Science - Supply Chain Management
University of North Carolina Wilmington
Wilmington, North Carolina12.2021
Skills
- Inventory management
- Product Knowledge
- Time Management
- Customer Service
- Business Level Japanese
Timeline
English as a Second Language Teacher
Joytalk
04.2022 - Current
Fulfillment Center Associate
Reckitt
03.2022 - Current
Aquatics Supervisor
University Of Wilmington North Carolina
02.2020 - 12.2021
Bachelor of Science - Supply Chain Management
University of North Carolina Wilmington
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