Jagna Nieuważny

Responsibilities:

Supporting sales teams with day-to-day operations

Creating and maintaining sales reports and dashboards

Analyzing sales data to identify trends and areas for improvement

Coordinating sales training and onboarding for new hires

Managing the sales forecasting process

Ensuring data accuracy and integrity within the CRM system

Developing and implementing customer engagement strategies

Analyzing customer behavior and feedback to improve customer experience

Managing customer support and service teams

Collaborating with sales and marketing teams to align messaging and strategies

Measuring and reporting on customer engagement metrics

Identifying opportunities for upselling and cross-selling to existing customers.

• Conducting and documenting research in the field of practical applications of artificial intelligence in counteracting online harassment and in the field of Machine Ethics.
• Connecting students looking for internship with appropriate businesses

• Taking care of Japanese customers (including Toyota Tsusho, Bridgestone, Sharp, Omron, Fuji TV) during their stay in Poland
• Technical interpretation and translation (also using CAT tools)

• Managing the parameterisation process of scientific units
• Support of oreign delegations and university delegations abroad.
• Supervising the University's promotional activities (promotion under the Erasmus program)
• Supervision of world university rankings and data compilation

• Planning, managing and leading guided, personalised tours of Japan for VIP clients
• Creating and managing budgets, accounting

• Conducting courses on Japanese language, translation and intepretation techniques, Japanese history and Japanese literature

• Preparation of contracts for approval by lawyers
• Managing a team of 6 employees
• Preparing routine correspondence
• Organisation of hunting trips and taking care of foreign clients during hunting expeditions in Poland
• Preparation of correspondence as well as accounting and financial documents

• Coordinator of Japan Week, the world's largest cultural event presenting the culture of Japan abroad (during the edition in Poznań)
• Cooperation with external companies from Japan, acquiring sponsors and PR management of the event