Excel, Word, PowerPoint
IRYNA KLAVDIYEVA
Translator, Teacher
Chigasaki shi
Summary
Enthusiastic individual confident in building rapport with young people to create memorable learning experiences. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Expert in communication and teamwork. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
1
1
Certification
5
5
Languages
Work History
Receptionist
Mr. Nunukawa
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
English Teacher
Freelancer
09.2008 - 03.2014
- Planned lessons with dynamic discussions and exercises to promote engagement.
- Equipped students with clever revision techniques to improve exam pass rates.
- Managed pupil behaviour, applying appropriate and effective measures in cases of misbehaviour.
- Boosted writing skills by designing creative and comprehensive exercises.
- Completed weekly Scheme of Work at the start of each week and Records of Work for content taught all week.
Education
Communication skills - Department of English Culture and Communication
Tokai University
2021 - Current
Diploma of Higher Education - Translation (English, French)
Horlivka State Pedagogical Institute of Foreign La
2002 - 2007
Beginner - Japanese Language
YMCA
2010 - 2011
Intermediate Advanced Level - Japanese Language
Aishin International Academy
2014 - 2015
Advanced Level - History, Economics, Politics
Tokai University Japanese Language Departament
2019 - 2021
Skills
High Communication skills
Verbal and written communication
Greeting and seating clients
Telephone skills
Customer/Client relations
Performance improvement
Certification
Driving Licence
Software
Languages
English
Advanced (C1)
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Japanese
Advanced (C1)
French
Elementary (A2)
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Receptionist
Mr. Nunukawa
09.2023 - Current
English Teacher
Freelancer
09.2008 - 03.2014
Communication skills - Department of English Culture and Communication
Tokai University
2021 - Current
Diploma of Higher Education - Translation (English, French)
Horlivka State Pedagogical Institute of Foreign La
2002 - 2007
Beginner - Japanese Language
YMCA
2010 - 2011
Intermediate Advanced Level - Japanese Language
Aishin International Academy
2014 - 2015
Advanced Level - History, Economics, Politics
Tokai University Japanese Language Departament
2019 - 2021