INAUGURAL CHEY
FPO
Summary
PROFESSIONAL SUMMARY Information Technology Specialist with over 10 years of technical service experience in a corporate environment for internal and external clients ranging from executives to end-users. Provide exceptional customer service troubleshooting and repairing a full range of desktop, laptop, servers, multi-function printers, security systems, Microsoft Office products and Remote Support Tools.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Electronics Technician II
Hatalom Corporation
03.2023 - Current
- Perform daily operations and system checks on Indoors Marksman Simulated Trainers (ISMT) and Operator Driving Simulator (ODS) trainers.
- Preventive Maintenance Checks (PMCS) on all simulated small arms, crew service weapons weekly, monthly and annually.
- Travel to remote site to perform quarterly PMCS for ISMT System.
- Inventory all equipment's items.
- Travel to remote site to perform Installations, disassembly, preventive maintenances, and inventory.
- Provide training to user to utilize ISMT system.
- Provide reports on usage, sanitary checks, preventive maintenance reports weekly, monthly and annually.
- Work with Indoor Small Arm Range personnel to schedule training unitizing the ISMT and OSD trainer.
- Perform minor repairs, calibration to equipment's and system.
- Sanitary cleaning after each use of trainers.
Electronic Technician II
PULAU Corporation
08.2021 - 02.2023
- Perform daily operations and system checks on Indoors Marksman Simulated Trainers (ISMT) and Operator Driving Simulator (ODS) trainers.
- Preventive Maintenance Checks (PMC) on all simulated small arms, crew service weapons weekly, monthly and annually.
- Inventory all equipment's items.
- Travel to remote site to perform Installations, disassembly, preventive maintenances, and inventory.
- Provide training to user to utilize ISMT system.
- Provide reports on usage, sanitary checks, preventive maintenance reports weekly, monthly and annually.
- Work with Indoor Small Arm Range personnel to schedule training unitizing the ISMT and OSD trainer.
- Perform minor repairs, calibration to equipment's and system.
- Sanitary cleaning after each use of trainers.
Electronics Technician III, System Administrator
Engineer Support Personnel Inc.
04.2017 - Current
- Perform daily operations and maintenance checks on F/A 18 C, D, E, F, EA 18G, and KC-130J trainers.
- Inventory spare parts and tools.
- Repair/ replace simulator computer equipment.
- Remove and install simulator trainer components.
- Implement patches and software updates, provide status to Information Security Engineer (ISE)/designated authority.
- Optimize system security and performance with proactive changes such as weekly anti-virus, monthly Assured Compliance Assessment Solution (ACAS) plugins, Security Content Automation Protocol (SCAP), updates and scans.
- Maintain Authorized to Operate (ATO) requirement by following Security Technical Implementation Guide (STIG) provided by government.
- Establish and administer system users accounts monthly.
- Perform routine system backups; iscsi image, nfs image, and disk drive backups.
- Perform weekly audit log by archiving and reviewing.
Information Technology Specialist
Marine Corps Community Services Iwakuni - Marine Corps Air Station
07.2011 - Current
- Work with Microsoft Windows XP, Vista, 7, 8, and 10.
- Ensure proper installation of network switches, routers, ADSL modems, cables, fiber optic cables, media converters, operating systems and software.
- Configure Internet Protocol Cameras for security system.
- Provide Help Desk tech support to customers.
- Administer Active Directory accounts, security groups, distribution lists, shared folder folder creations and access.
- Troubleshoot, repair, and upgrade computer workstations, servers and network equipment.
- Conduct Installation of electronic security door locks, digital surveillance records (DVR) equipments, coax and internet protocol cameras.
- Ensure organization follow Purchase Card Industry (PCI) compliance policies.
- Knowledge of Department of Defense Network regulation and policies.
Retail and Service Associate
Marine Corps Community Services Iwakuni - Marine Corps Air Station
10.2007 - 07.2011
- Provided world class customer service to patrons and personnel.
- Operated Recreation Tracking (RecTrac), and Electronic Point of Sales (EPOS) register.
- Performed shift opening and closing sequence on EPOS register.
- Developed rapport with daily customers.
- Assisted customers with product knowledge and location of items in store.
- Managed employees work hours and shift.
- Helped generate sales and identified leads.
- Unloaded, loaded and stocked merchandise.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Automotive Maintenance Technician
United States Marine Corps
09.1999 - 11.2007
- Primary Military Occupation Specialty (MOS) 3521 Automotive Maintenance Technician.
- Secondary Military Occupation Specialty (MOS) 3526 Crash/Fire/Rescue Vehicle Mechanic.
- Provided service, inspectors, maintenance, and repairs of automotive equipment.
- Maintained cleanliness, safety and efficiency of garage as Hazardous Material (Hazmat) and Safety Non-Commissioned Officer In Charge (NCOIC)
- Maintained compliance with manufacturer standards for warranty repair and maintenance actions as Motor Transportation Quality Control and Modification Non-Commissioned Officer In Charge (NCOIC).
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules.
- Ensuring proper and effective maintenance on all equipment undergoing repair or servicing.
- Provided environmental guidelines for hazardous material operations within work site and personnel.
- Worked on gas and diesel vehicles for repair of engines, transmissions and electrical systems.
- Trained in hydraulic system maintenance and repairs.
Education
High School Diploma -
Roosevelt High School
Fresno, California1999
Skills
- Understand Purchase Card Industry (PCI) compliance policies
- Knowledge of Department of Defense Network Regulation and policies
- Familiar with Active Directory and Exchange Management Console
- Familiar with Microsoft Windows and Linux operation systems
- Provide Help Desk technical supports
- Dedicated team player
- Mechanically inclined
- System Administration
- Hardware and software installation
- Technical Support
- System upgrades
- Program installations
- Cyber Security
Certification
- CompTIA Security + CE Certified
Training Course
- Security + M22D3R4 Training Course.
- VITAL 110 Visual System & Display Management System Christie StIM WQ Projector Training.
- USMC KC-130J WST 3 Tech Refresh COMS Training 80 Hours Course.
- Annual Cyber Security Training according to DoD 8570.01M Information Assurance Workforce Improvement Program (WIP).
- DISA ACAS Venison 5.3 (2016).
- DISA HBSS Admin (201) ePO 5.9 Course (2018)
Timeline
Electronics Technician II
Hatalom Corporation
03.2023 - Current
Electronic Technician II
PULAU Corporation
08.2021 - 02.2023
Electronics Technician III, System Administrator
Engineer Support Personnel Inc.
04.2017 - Current
Information Technology Specialist
Marine Corps Community Services Iwakuni - Marine Corps Air Station
07.2011 - Current
Retail and Service Associate
Marine Corps Community Services Iwakuni - Marine Corps Air Station
10.2007 - 07.2011
Automotive Maintenance Technician
United States Marine Corps
09.1999 - 11.2007
High School Diploma -
Roosevelt High School
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