Ichiro Masamoto

• Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
• Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
• Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
• Supported new product development initiatives through rigorous testing and validation efforts, ensuring seamless market launches.
• Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
• Increased customer satisfaction levels through close collaboration with sales teams to address client feedback, resolve issues, and implement continuous improvements.
• Implemented process improvement initiatives that led to significant cost savings while preserving high-quality output levels for clients'' needs.
• Managed risk effectively by maintaining up-to-date knowledge of industry developments and integrating new standards into existing processes as required.
• Designed and performed product audits to verify quality control parameters were maintained across multiple production runs.
• Developed action plan for company certification using ISO 9000 standard knowledge.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.

• Worked in Maxtor corporation which is HDD company in Milpitas, CA.

• Coordinate not only quality but also other topics with Maxtor as liaison.