Ibuki Ishimaru
Summary
Bilingual professional with over ten years of international education and diverse industry experience across Europe. Relocated to the UK at age 11, completed the British educational curriculum, and earned a bachelor's degree in business administration in Germany. Expertise includes executive support, logistics coordination, e-commerce operations, and luxury retail sales, with a proven ability in document preparation and stakeholder coordination. Recognized for delivering exceptional customer service in dynamic environments, demonstrating strong cross-cultural communication skills.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Open House Development Co., Ltd.
Development Divison
Tokyo
04.2026 - Current
- Executed end-to-end operational and administrative planning within the real estate development division. Main duties included drafting key legal documents such as Explanation of Important Matters, preparing settlement notices for property closings, arranging site surveys, negotiating power line infrastructure with utility providers, managing project launch preparations, and overseeing overall project budgets and workflows.
INTERNSHIP TRAINEE
Siemens
Tokyo, Kantō
01.2025 - 06.2025
- Supported cross-functional teams by conducting research, compiling reports, and handling administrative duties.
- Worked with team members on various projects to enhance collaboration.
- Assisted with daily operations and project tasks to understand international business practices.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
BAR WAITER
Arisu Korean Restaurant
Munich, Bavaria
05.2023 - 07.2024
- Provided exceptional customer service through efficient order taking, food/drink serving, and customer management.
- Demonstrated high energy and enthusiasm while creating a positive bar atmosphere. to maintain a fun, positive bar atmosphere for optimised customer enjoyment.
- Greeted customers with warmth and professionalism, seating accordingly and offering helpful advice on menu selections and current offers.
- Processed cash transactions while ensuring a clean and organised service area.
Sales Worker
AMI Paris
09.2022 - 03.2023
- Cultivated customer loyalty through personalised service and in-depth product knowledge.
- Guided customers through purchasing high-end fashion products, enhancing theoverall shopping experience.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Monitored inventory levels to ensure products were available for customers.
- Coordinated sales efforts with marketing teams to increase profits.
Education
BACHELOR OF BUSINESS ADMINISTRATION - Business Administration
EU Business School Munich with UCAM Universidad Católica San Antonio de Murcia
Munich, Germany01-2025
Diploma of Higher Education - High School
Dundalk Grammar School
Republic of Ireland01-2020
Skills
- Project coordination
- Project feasibility analysis
- Digital operations management
- Stakeholder management
- Business IT tools proficiency
- Microsoft Teams collaboration
- CRM systems (Salesforce)
- Advanced Excel skills
- PowerPoint presentations
- Word processing
- Sector adaptability
- Conflict resolution
- Intercultural communication
- CRM systems (Salesforce)
Languages
Japanese
First Language
English
Proficient
C2
German
Beginner
A1
Certification
- Driving License
- Microsoft Office Specialist (Word 2019/Excel 365/PowerPoint 2019)
- IELTS 7.0
Interests
- Football
- Rugby
- Basketball
- Gym
- Sauna
- Fashion
- Travel
Timeline
Open House Development Co., Ltd.
Development Divison
04.2026 - Current
INTERNSHIP TRAINEE
Siemens
01.2025 - 06.2025
BAR WAITER
Arisu Korean Restaurant
05.2023 - 07.2024
Sales Worker
AMI Paris
09.2022 - 03.2023
BACHELOR OF BUSINESS ADMINISTRATION - Business Administration
EU Business School Munich with UCAM Universidad Católica San Antonio de Murcia
Diploma of Higher Education - High School
Dundalk Grammar School